Tara Redden
Elkton,MD
Summary
Driven professional with a proven track record at Acadia Healthcare, adept in office administration and customer service. Excelled in data entry and client relations, enhancing interdepartmental communication and client satisfaction. Skilled in Microsoft Office Suite and multi-line phone systems, demonstrating meticulous attention to detail and a commitment to exceeding expectations.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Acadia Healthcare
09.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Product Assembler
Terumo Medical Corporation
10.2018 - 03.2020
- Updated logs and completed production reports.
- Demonstrated adaptability by quickly learning new assembly processes and techniques, allowing for seamless transitions between different product lines.
- Utilized specialized equipment to complete assigned tasks accurately and efficiently.
- Organized workspace for maximum efficiency while maintaining a clean work area in accordance with company guidelines.
- Adhered to safety practices and quality standards at all times.
Senior Account Manager
Bank Of America
10.2007 - 10.2017
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Followed prescribed scripts and maintained friendly but firm attitude with full knowledge of contractual requirements and legal remedies.
- Maintained compliance with federal, state, and local regulations governing debt collections practices.
- Boosted client satisfaction by effectively managing and resolving account issues.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Education
Associate of Arts - General Studies
Wilmington University
New Castle, DESkills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Office Management
- Meticulous attention to detail
- Multi-line phone proficiency
- Microsoft Office Suite
Timeline
Administrative Assistant
Acadia Healthcare
09.2020 - Current
Product Assembler
Terumo Medical Corporation
10.2018 - 03.2020
Senior Account Manager
Bank Of America
10.2007 - 10.2017
Associate of Arts - General Studies
Wilmington University
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