Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tasha Proctor

Hughesville

Summary

Proven leader in retail environments, adept at enhancing customer experiences and streamlining operations for Food Lion Grocery. Excelled in customer relationship building and data entry efficiency, boosting sales and reducing stock discrepancies. Known for punctuality and a goal-oriented mindset, consistently achieving targets with a blend of hard and soft skills.

Overview

Work History

HBC Clerk

Food Lion Grocery
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Answered questions about store policies and addressed customer concerns.
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Increased efficiency during busy periods by multitasking effectively between various tasks such as customer support, stocking shelves, and maintaining cleanliness throughout the store aisles.
  • Increased sales by offering advice on purchases and promoting additional products.

DSD Receiver

Food Lion Grocery
  • Resolved vendor errors with receiving policies to eliminate excessive inventory.
  • Conducted CAO-related activities, stocking, and rotating cigarette cartons.
  • Communicated operational inconsistencies of store or vendors to manager for resolution.
  • Boosted productivity by efficiently allocating tasks to team members according to individual strengths and capabilities.
  • Followed food safety and workplace safety guidelines for job functions.
  • Reduced discrepancies in stock levels by conducting regular audits and updating records accordingly.
  • Processed reclaims and returns to vendors and warehouse for credit.
  • Contributed to a positive work atmosphere through open communication channels with coworkers and fostering a supportive environment that encouraged teamwork.
  • Tracked product for DSD vendors to verify invoices.
  • Upheld safety standards within the warehouse, minimizing accidents and ensuring compliance with OSHA regulations.
  • Demonstrated adaptability when facing unexpected challenges or changes in shipment schedules while still meeting deadlines consistently throughout employment tenure as a DSD Receiver.
  • Entered DSD invoices into inventory system for prompt record keeping.
  • Provided fast, friendly and accurate customer service to create positive shopping experience.
  • Maintained strong vendor relationships through professional communication and timely resolution of issues.

Lead Sales Associate

Maggie Moo's
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Answered questions about store policies and addressed customer concerns.
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Increased efficiency during busy periods by multitasking effectively between various tasks such as customer support, stocking shelves, and maintaining cleanliness throughout the store aisles.
  • Increased sales by offering advice on purchases and promoting additional products.

Education

High School Diploma - General Studies

Ruo Rancho High School
Rio Rancho, NM
05.2000

Skills

  • Punctuality
  • Customer relationship building
  • Goal-oriented mindset
  • Cash handling accuracy
  • Data entry efficiency
  • Stock replenishment
  • POS system operation
  • Store maintenance
  • Customer service
  • Friendly and outgoing
  • Time management
  • Customer assistance
  • Money handling
  • Cash handling
  • Phone etiquette
  • Cash register operation
  • Store opening and closing

Timeline

HBC Clerk

Food Lion Grocery

DSD Receiver

Food Lion Grocery

Lead Sales Associate

Maggie Moo's

High School Diploma - General Studies

Ruo Rancho High School

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Tasha Proctor