Tatiyanna Weston
Hyattsville
Summary
I am experienced with providing quality patient care and support in fast-paced healthcare settings. I utilize effective communication and interpersonal skills to foster supportive environments for patients and staff. With my knowledge of essential medical procedures and patient monitoring techniques, I am able to ensure high standards of care and adapt to changing needs. I also have the proven ability to manage patient information and coordinate care services. I would like to transition into a new field where these skills can be effectively applied and further developed.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Right at Home
04.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Patient Care Coordinator
Point Performance
05.2023 - 04.2024
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Day Program Facilitator
Advocate Homecare
08.2022 - 03.2023
- Facilitated workshops and seminars for enhancing participant engagement.
- Developed training materials with a focus on improving learning outcomes.
- Gathered participant feedback regularly via surveys or evaluations, utilizing insights gained for continuous improvement of future programming iterations.
- Cultivated a supportive community atmosphere within each session, fostering positive networking opportunities among attendees from various backgrounds and industries.
Treatment Coordination Assistant
The ARC Mid-Hudson
01.2022 - 07.2022
- Consulted and collaborated with healthcare providers to set up patient appointments and complete treatment plans.
- Prioritized and forwarded communications relating to insurance requests, authorizations, denials or status determination.
- Provided administrative support to maintain organized workflow.
- Assisted in documentation preparation for effective meeting outcomes.
Education
Bachelor of Technology - Healthcare Management
Alfred State College
Alfred, NY05.2024
Associate of Science - Psychology & Health
Dutchess Community College
Poughkeepsie, NY01.2022
Skills
- HIPAA Compliance
- Medical Records Management
- Patient Relations
- Program Development
- Resource Management
- Team Support
- Office Administration
- Customer Service
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- First Aid Certification - American Red Cross or American Heart Association.
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Certified Nursing Assistant
Right at Home
04.2024 - Current
Patient Care Coordinator
Point Performance
05.2023 - 04.2024
Day Program Facilitator
Advocate Homecare
08.2022 - 03.2023
Treatment Coordination Assistant
The ARC Mid-Hudson
01.2022 - 07.2022
Bachelor of Technology - Healthcare Management
Alfred State College
Associate of Science - Psychology & Health
Dutchess Community College
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