Tatyana Maith
Customer oriented sales representative & administrative support
Hyattsville
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Tatyana has also studied in business, marketing, psychology, cybersecurity, math, and English, showcasing her versatility and knowledge in various fields.
Overview
7
7
years of professional experience
Work History
Sales Representative
Power Home Remodeling
Silver Spring
12.2024 - Current
- Produced sales documents, finalized deals and filed records.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Negotiated pricing contracts with customers to maximize profits.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Greeted guests upon arrival at each event and provided them with necessary information.
- Organized direct sales events at trade shows and other venues to increase brand awareness.
- Conducted product demonstrations to showcase features and benefits to potential customers.
Sales Associate team lead
Macy's
Bowie
10.2023 - 12.2024
- Delivered outstanding customer service through greetings and assistance.
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Completed transaction handling via POS technology.
- Established long-term, trusting relationships with clients to boost retention rates.
- Categorized stockroom shelves by size, color, and style.
- Executed successful promotional campaigns resulting in increased sales volume.
- Executed visual merchandising strategies to enhance product displays and drive sales.
Administrative Assistant
Raouf Abdullah Law Firm
Upper Marlboro
08.2019 - 09.2023
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Assisted with clerical duties at city hall by performing copying, scanning, faxing and data entry tasks and scheduling appointments.
- Established and maintained variety of automated and manual files and records.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Directed clients and guests to correct departments, rooms, and staff members.
- Managed scheduling and calendar for attorneys and clients.
- Organized case files and maintained legal documentation systems.
- Supported office operations by ordering supplies and managing inventory.
- Coordinated travel arrangements for attorneys and clients, ensuring timely arrivals and accommodations.
- Scheduled meetings and appointments, optimizing calendars for maximum efficiency and productivity.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Summer College Mentor
Bulldog Scholars Academy
Bowie
06.2023 - 08.2023
- Organized and managed various student events aimed at promoting social interaction.
- Supported students in developing academic, career, and social skills both individually and in groups.
- Motivated students using feedback and encouragement.
- Guided students, teaching methods for working assignments, and determining correct solutions.
- Attended training sessions, enhancing tutoring practices and techniques.
- Utilized strategic questioning techniques to determine progress and customize study plans.
Barista
Starbucks
Brandywine, MD
08.2018 - 09.2019
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Promoted additional items with beverages, increasing store sales.
- Cleaned counters, machines, utensils, and seating areas daily.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Helped management keep adequate supply on hand by notifying of shortages.
Education
Bachelor of Science - Visual communication and digital media arts
Bowie State University
Bowie, MDBachelor of Science - Minor in Fashion Design
Bowie State University
Bowie, MDSkills
- Team Leadership
- Microsoft suite
- Calm under pressure
- Cash register operation
- Active listener
- Speedy and efficient
- Team player
- Project planning
- Relationship building
- Problem resolution
- Up-selling
- Business development understanding
- High-energy attitude
- Sales customer service
- Store maintenance
- Organization and Planning Skills
- Fashion Sketching
- Design Strategy
- Textile Knowledge
- Wardrobe Design
- Sewing
- Adobe Photoshop
- Product Line Development
- Sales strategy
- Event coordination
- Marketing campaigns
- Team collaboration
- Creative problem solving
- Revenue generation
- Lead prospecting
- Territory mapping
- Time management
- Effective communication
- Social media marketing
- Prospecting clients
- Client account management
- On-site product demonstrations
- Exceeds sales goals
- Product launch expertise
- Relationship selling
- Solutions planning
- CRM proficiency
- Microsoft Office
- Business planning
- Data entry
- Record management
- Appointment scheduling
- Document preparation
- Grant report writing
- Spreadsheet management
Fashion Design Experience
- Coach Mentorship program, Fall 23-Spring 24
- Stylist in the Hanifa Fashion Runway Show
- Attended Kate Spade NYFW Shows
- Tapestry mentorship, Fall 22-Spring 23
Timeline
Sales Representative
Power Home Remodeling
12.2024 - Current
Sales Associate team lead
Macy's
10.2023 - 12.2024
Summer College Mentor
Bulldog Scholars Academy
06.2023 - 08.2023
Administrative Assistant
Raouf Abdullah Law Firm
08.2019 - 09.2023
Barista
Starbucks
08.2018 - 09.2019
Bachelor of Science - Visual communication and digital media arts
Bowie State University
Bachelor of Science - Minor in Fashion Design
Bowie State University