Tayla Hill
Gwynn Oak
Summary
Highly dependable and professional, with a strong work ethic and proven ability to manage responsibilities efficiently while maintaining a welcoming and organized front desk environment Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Roland Park Rehabilitation and Healthcare Center
Baltimore
06.2023 - Current
- Highly organized and personable receptionist with strong communication skills and a professional demeanor. Experienced in greeting clients, managing multi-line phone systems, scheduling resident beautician appointments, handling correspondence, and supporting daily administrative operations. Adept at maintaining a welcoming front desk environment and ensuring smooth office workflow.
Front of House Associate
Panda Express
Westminster
10.2023 - 06.2024
- Contributed to excellent customer service by delivering meals promptly in high-pressure environments.
Efficiently took orders and prepared food items, focusing on quality and accuracy.
Maintained cleanliness and organization of workspace for optimal performance.
Managed cash handling and inventory processes to support operational efficiency.
Ensured compliance with food safety standards while promoting a positive dining experience.
Server
Charlestown by Erickson Senior Living
Catonsville
03.2022 - 08.2023
- Delivered exceptional meal service to elderly residents in nursing home settings.
- Assisted kitchen staff with food preparation and plating for dining services.
- Maintained cleanliness of tables, utensils, and dining spaces during service.
- Maintained high hygiene standards while serving nutritious meals.
Education
High School Diploma -
Western High School
Baltimore, MD01.2023
Some College (No Degree) - Psychology
McDaniel College
Westminster, MDSkills
- Microsoft 365 proficiency
- Customer service excellence
- Technical skills
- Document management
- Effective communication
- Multitasking ability
- Attention to detail
- Cash handling
- Food safety compliance
- Medical terminology
- Vital signs monitoring
- Clinical documentation
- Patient care
- Medical office procedures
Certification
- CCMA Certified through National Healthcareer Association
- CPR Certified
References
References available upon request.
Timeline
Front of House Associate
Panda Express
10.2023 - 06.2024
Front Desk Receptionist
Roland Park Rehabilitation and Healthcare Center
06.2023 - Current
Server
Charlestown by Erickson Senior Living
03.2022 - 08.2023
High School Diploma -
Western High School
Some College (No Degree) - Psychology
McDaniel College
Similar Profiles
Aderonke AdenmosunAderonke Adenmosun
Clinical Nursing Assistant at Roland Park Rehabilitation and Healthcare CenterClinical Nursing Assistant at Roland Park Rehabilitation and Healthcare Center
Debbie BeckfordDebbie Beckford
Interim Administrator - LTC at Overland Park Center for Rehabilitation and Nursing/Excel Healthcare at Roe ParkInterim Administrator - LTC at Overland Park Center for Rehabilitation and Nursing/Excel Healthcare at Roe Park
Alexander VasquezAlexander Vasquez
Rehab Transporter at Boro Park Center For Rehabilitation & HealthcareRehab Transporter at Boro Park Center For Rehabilitation & Healthcare
Belinda MackeyBelinda Mackey
Lead Medical Receptionist at Centennial Medical GroupLead Medical Receptionist at Centennial Medical Group
Avinash BridglalAvinash Bridglal
Advanced Security Officer at SignalAdvanced Security Officer at Signal