Taylor Crosby
Annapolis
Summary
Project Manager and Executive Administrator with extensive experience supporting C-suite leaders and managing complex workflows in fast-paced environments. Skilled in project planning, executive scheduling, communication, and stakeholder coordination. Known for organization, discretion, and the ability to anticipate needs while delivering high-quality results. Seeking a role that blends coordination, operations, and meaningful organizational impact.
Overview
7
7
years of professional experience
Work History
Project Manager & Executive Administrator
Maryland Chamber of Commerce
02.2025 - Current
- Manage and coordinate multiple Chamber and Foundation projects, ensuring timely delivery, clear communication, and alignment with organizational goals.
- Develop project timelines, milestones, and deliverables in partnership with executive leadership.
- Facilitate communication with internal teams and external stakeholders, including members, board leaders, elected officials, and partner organizations.
- Prepare project reports, track key metrics, and provide regular status updates to executive leadership.
- Identify risks, streamline processes, and recommend proactive solutions to improve project outcomes.
- Support the CEO with high-level administrative functions, including calendar management, meeting coordination, travel arrangements, and preparation of agendas and materials.
- Handle confidential information with discretion and maintain organization across competing priorities in a fast-paced environment.
Director of Scheduling/ Executive Assistant
Hogan for Maryland ( U.S. Senate Campaign)
02.2024 - 02.2025
- Duties continued from Hogan Companies-Executive Assistant.
- Additional campaign specific duties: Supported fundraising initiative that resulted in substantial financial contributions to Hogan for Maryland.
Executive Assistant
Hogan Companies
06.2023 - 02.2024
- Managed and optimized the Executive’s calendar, ensuring efficient scheduling and seamless time management.
- Coordinated internal and external meetings across county and statewide departments.
- Prepared detailed briefings and meeting materials to support informed decision-making.
- Created comprehensive agendas for high-level meetings, aligning topics with strategic priorities.
- Maintained an organized filing system for professional and personal documents (contracts, medical, real estate, tax records).
- Thrived in a fast-paced environment, managing shifting priorities with consistency and accuracy.
- Handled confidential information with a high level of discretion and professionalism.
- Anticipated Executive needs by learning preferences, work style, and priorities.
Supervisor of Constituent Services
Maryland State Government-Office of Governor
12.2022 - 06.2023
- Oversee quality and punctuality of work for Constituent Services staff.
- Provide direction and guidance to develop employees through training, coaching and mentoring.
- Set performance standards, took corrective action when needed.
- Point of contact for all State agency/organization leadership.
- All duties assigned to Special Assistant II due to constituent inquiries of 100+ per day.
Special Administrative Assistant II
Maryland State Government-Office of Governor
06.2022 - 12.2022
- Promoted for consistent high performance and ability to take on expanded responsibilities.
- Drafted and prepared correspondence on behalf of the Governor and senior officials, using thorough research and careful attention to accuracy.
- Coordinated responses between Constituent Services, Press, and Scheduling to ensure aligned messaging and timely action.
- Managed constituent casework through the IQ tracking system and routed inquiries to appropriate state agencies.
- Ensured constituents received prompt, accurate responses that reflected Administration priorities, handling all interactions with professionalism and care.
Rotating Morning/Night Supervisor
Decadent, A Dessert and Coffee Bar
Fulton
01.2021 - 06.2022
- Established standards for personnel performance and customer service.
- Organized and directed worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance.
- Maintained accounting and supply records.
- Developed excellent knowledge base of POS systems and troubleshooting.
Lead Science Summer Camp Counselor
The YMCA of Central Maryland
Catonsville
07.2020 - 09.2020
- Organized and conducted age-appropriate recreational activities.
- Removed hazards and developed appropriate boundaries and rules to create a safe environment for children.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Guest Services Representative
Seasons52
Columbia
12.2018 - 03.2020
- Interacted with guests to ensure satisfaction with food and services and address concerns.
- Perform marketing and advertising services.
- Hired, trained, and supervised food and beverage service staff.
Education
Bachelor of Arts - Psychology
University of Maryland, Baltimore County
Baltimore, MD05-2026
Skills
- Executive support and scheduling
- Customer service and relations
- Public speaking and presentation
- Professional writing skills
- Critical thinking and analysis
- Time management strategies
- Organizational skills
- Flexibility and adaptability
- Self-management techniques
- CRM systems expertise
- AccessGov proficiency
- Microsoft Outlook and Google Workspace
- Document and data management
- Technical troubleshooting skills
- C-suite communication
- Cross-department collaboration
- Team support and development
- Relationship building strategies
- Leadership and initiative
Awards Recognitions
Governor’s Citation, For outstanding service during the Hogan/Rutherford Administration, 2022
Timeline
Project Manager & Executive Administrator
Maryland Chamber of Commerce
02.2025 - Current
Director of Scheduling/ Executive Assistant
Hogan for Maryland ( U.S. Senate Campaign)
02.2024 - 02.2025
Executive Assistant
Hogan Companies
06.2023 - 02.2024
Supervisor of Constituent Services
Maryland State Government-Office of Governor
12.2022 - 06.2023
Special Administrative Assistant II
Maryland State Government-Office of Governor
06.2022 - 12.2022
Rotating Morning/Night Supervisor
Decadent, A Dessert and Coffee Bar
01.2021 - 06.2022
Lead Science Summer Camp Counselor
The YMCA of Central Maryland
07.2020 - 09.2020
Guest Services Representative
Seasons52
12.2018 - 03.2020
Bachelor of Arts - Psychology
University of Maryland, Baltimore County