Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Taylor Talley

Taylor Talley

Nottingham

Summary

Clinic Director with a strong history of improving operational efficiency and productivity. Expertise in strategic planning, team leadership, and healthcare management. Proven ability to enhance communication and problem-solving skills, ensuring optimal clinic operations and superior patient care. Dedicated to creating a collaborative environment that supports staff development and high-quality service delivery.

Overview

7
7
years of professional experience

Work History

Location Director

LaserAway
Baltimore
03.2025 - Current
  • Led sales and clinical teams to surpass revenue goals while delivering exceptional patient care in high-volume environments.
  • Coached team members through targeted training and role-playing exercises.
  • Tracked key performance indicators and implemented effective conversion strategies.
  • Oversaw scheduling, payroll, inventory management, and escalation processes.
  • Ensured compliance with regulations to maintain a world-class patient experience.
  • Managed inventory levels to guarantee availability of essential medical supplies.

Clinic Manager

Milan Laser
Baltimore
08.2022 - 03.2025
  • Led clinic staff to consistently meet sales goals.
  • Ensured HIPAA compliance while optimizing front-office efficiency.
  • Managed daily operations and scheduled staff for peak performance.
  • Trained and mentored new staff in procedures and protocols.
  • Resolved customer complaints promptly through issue follow-ups and corrective actions.
  • Achieved key performance indicators by coaching and consultative sales.

General Manager

Chipotle
Towson
10.2021 - 07.2022
  • Managed 30+ staff to enhance daily operations and optimize service quality.
  • Oversaw daily activities, ensuring adherence to quality and service standards.
  • Increased profitability through strategic operational improvements.
  • Directed recruitment, training, and performance evaluations to build effective teams.

Sales Manager

Macy's
Bel Air
11.2018 - 10.2021
  • Directed floor operations and exceeded revenue targets consistently.
  • Trained team to enhance customer service quality and efficiency.
  • Led sales team in achieving monthly targets through targeted training and support.

Education

Hospitality Administration and Management

Community College of Baltimore County (CCBC)
Essex

Skills

  • Leadership and coaching
  • Sales growth strategies
  • Patient experience enhancement
  • Salesforce and POS software
  • Operational efficiency
  • Advanced communication skills
  • Microsoft Office proficiency
  • Problem-solving and decision-making
  • Inventory management
  • Team leadership
  • Talent acquisition
  • Issues resolution
  • Multitasking and organization

Timeline

Location Director

LaserAway
03.2025 - Current

Clinic Manager

Milan Laser
08.2022 - 03.2025

General Manager

Chipotle
10.2021 - 07.2022

Sales Manager

Macy's
11.2018 - 10.2021

Hospitality Administration and Management

Community College of Baltimore County (CCBC)

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Taylor Talley