Detail-oriented professional with experience in hospitality and accounting. Known for optimizing service workflows and enhancing team collaboration to exceed guest expectations and improve operational efficiency.
Overview
7
7
years of professional experience
Work History
Server
Rusty Skupper
11.2025 - Current
Assisted in inventory management, tracking supplies to minimize waste and ensure availability.
Implemented process improvements that streamlined service workflow and enhanced team performance.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Accounting Clerk
Atlantic Forest Products
01.2019 - 10.2025
Assisted with data entry for invoices and expense reports.
Maintained accurate records of financial transactions and reconciliations.
Supported month-end closing processes by organizing financial documents.
Collaborated with team members to ensure timely processing of payments.
Managed inventory levels to ensure optimal stock availability and minimize excess.
Reconciled accounts receivable discrepancies to maintain financial accuracy.
Collaborated with team members to achieve monthly sales targets through effective merchandise presentation.
Resolved customer inquiries through effective communication and problem-solving strategies.
Server
Nacho Mama's
06.2021 - 01.2025
Delivered exceptional customer service, ensuring a positive dining experience for all guests.
Collaborated with kitchen staff to optimize food preparation and presentation efficiency.
Trained and mentored new servers on menu knowledge and service protocols.
Managed table assignments, balancing workloads to enhance service speed and guest satisfaction.
Handled cash transactions accurately, ensuring correct billing and payment processing.
Resolved customer complaints promptly, maintaining high standards of service quality.
Education
High School Diploma -
Patapsco High School / Sollers Point Technical High School
Dundalk, MD
05-2015
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Hospitality service expertise
Sales expertise
Team collaboration
Invoicing and collections
Timeline
Server
Rusty Skupper
11.2025 - Current
Server
Nacho Mama's
06.2021 - 01.2025
Accounting Clerk
Atlantic Forest Products
01.2019 - 10.2025
High School Diploma -
Patapsco High School / Sollers Point Technical High School
Summer Research Intern at Institute of Botany, Jiangsu Province and Chinese Academy of SciencesSummer Research Intern at Institute of Botany, Jiangsu Province and Chinese Academy of Sciences