TAYLOR WOODS
Bowie
Summary
Experienced administrative professional prepared for this role with a strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering a positive work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Member Services & Facility Operations Associate
MNCPPC
Landover
2026.02 - Current
- Delivered exceptional customer service through greeting members, managing front desk operations, and upholding cleanliness and organization of facility.
- Handled membership sign-ups, renewals, and billing transactions with accuracy and confidentiality.
- Monitored fitness areas to uphold safety and cleanliness standards, providing assistance with equipment and member inquiries.
- Coordinated with management to organize events, track daily attendance, and enhance operational workflows.
- Maintained professionalism and attention to detail in a high-volume, customer-focused environment.
- Demonstrated professionalism, reliability, and attention to detail in a fast-paced, customer-focused setting.
Head Long Jump Coach
Riverdale Baptist Schl Athltc
2024.01 - Current
- Motivated 30+ athletes to improve strength, agility, and effectiveness through tailored training habits and nutrition guidance.
- Analyzed athletes' progress through performance metrics to adjust coaching strategies effectively.
- Developed and executed innovative engagement strategies that enhanced clients' commitment to their coaching journey.
- Provided targeted feedback to clients, enhancing their ability to achieve personal goals.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
Office Assistant
ICS Security
Landover
2023.05 - 2025.01
- Managed scheduling and appointments for security staff and clients.
- Handled incoming calls and redirected inquiries to appropriate personnel.
- Maintained organized filing systems for sensitive client information, ensuring easy access and confidentiality.
- Managed office supply inventory by tracking orders and maintaining adequate stock levels to support daily operations.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Assisted in preparing reports on security operations and incidents.
- Collaborated with team members to streamline administrative processes, improving overall workflow efficiency.
Graduate Assistant
University of Connecticut, Division of Athletics, Graduate National C Club
2022.08 - 2023.05
- Conducted and completed National C’ Clubs administrative tasks.
- Compose and maintain updated information for UConn Alumni for record keeping and communicative purposes
- Coordinate and plan UConn Alum events that serves to enrich the experiences of both current students and alums
- Managed National C Club online network, distributing 100+ newsletters and emails to keep members informed
- Collaborate efficiently with team members to ensure satisfactory completion of projects or tasks
- Developed promotional elements, including graphics, flyers, and marketing collateral
- Demonstrate effective communication (oral and written) to public, students, alums, donors, and other stakeholders
- Follow all NCAA policies, procedures, and guidelines at a high level to ensure compliance
- Maintained daily/weekly social media calendar and posting schedule to optimize engagement
- Coordinated sports-related events, overseeing press conferences, interviews, and media coverage to enhance visibility
- Managed social media accounts, including Twitter, Facebook, Instagram, and LinkedIn, to enhance online presence.
- Coordinated scheduling and logistics for (21) athletic activities, ensuring seamless operations across multiple teams.
Sports Marketing Game Day Assistant
UConn Athletics Marketing
2021.08 - 2022.05
- Oversight of Game Day promotional activities for sporting events as assigned
- Executed pre-game, in-game, and post-game promotions that served to include fans/guests
- Assisted in operating the guest services booth – to answer questions and serve as a guide
- Developed, planned, and executed weekly meetings and schedules with student employees
- Created opportunities and excitement to engage fan participation at variety of events on field/court
- Reviewed and revised, made edits to Game Day scripts for production
- Worked diligently and passionately within the promotions marketing area and served as contributor team member regarding matters of enhancement and betterment for games
Rotational Sports Intern
Monumental Sports and Entertainment (MSE), Washington Mystics WNBA
2019.05 - 2019.08
- Successfully conducted and transcribed post-game interviews with players and coaches for the Public Relations team/department
- Act as the initial point of contact and screen all potential clients.
- Collaborated with various MSE staff and areas for projects such as marketing, community relations, sales, game operations and public relations
- Curated pre-game and half-time content of players on behalf of the MSE social media/digital marketing staff
- Provided personal assistance for players game day guests on behalf of community relations
- Oversight of ensuring locker room facilities were fully equipped for players prior to each game
- I excel in cross-functional team environments and have a track record of working cohesively with marketing, PR, and creative teams to ensure communication strategies align with broader business goals.
- Supported marketing initiatives by creating engaging content for social media platforms, enhancing fan engagement.
Education
Bachelor of Science - Communications/ Public Relations
University of Connecticut
Storrs, CT8 2016
Master of Science - Sport Management
University of Connecticut
Storrs, CTSkills
- Customer Service
- Guest Relations
- Front Desk Operations
- Reservation Management
- Communication
- Conflict Resolution
- Multitasking
- Cash Handling
- Problem Solving
- Attention to Detail
- Microsoft Excel
- Membership management
- Administrative support
- Office management
- Team collaboration
Certification
- Sports Management Worldwide Athlete Management (Agent) Training - Jan 5 - March 2, 2026
Timeline
Member Services & Facility Operations Associate
MNCPPC
2026.02 - Current
Head Long Jump Coach
Riverdale Baptist Schl Athltc
2024.01 - Current
Office Assistant
ICS Security
2023.05 - 2025.01
Graduate Assistant
University of Connecticut, Division of Athletics, Graduate National C Club
2022.08 - 2023.05
Sports Marketing Game Day Assistant
UConn Athletics Marketing
2021.08 - 2022.05
Rotational Sports Intern
Monumental Sports and Entertainment (MSE), Washington Mystics WNBA
2019.05 - 2019.08
Bachelor of Science - Communications/ Public Relations
University of Connecticut
Master of Science - Sport Management
University of Connecticut