Tegra A. Briscoe
California
Summary
.
Professional care worker with extensive experience in providing compassionate and personalized support to individuals. Recognized for collaborative approach and achieving positive outcomes in client care. Reliable team member known for adaptability and commitment to meeting changing needs, with skills in patient care and problem-solving.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bus Driver
School Days Transportation
07.2024 - Current
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
Case Management Specialist
Recovery Center of America
01.2022 - 01.2023
- Assist with developing goals, objectives, and strategies to ensure that these standards are implemented
- Monitored, evaluate, and record client progress with respect to treatment goals
- Review intake applications for accuracy and completeness
- Modified treatment plans according to Medicare and Medicaid compliance
- Distributed resources to clients or community members about mental or physical illness, abuse, medication, or available community resources
- Ensure that families' needs are assessed, and family partnership agreements developed within 45 days of completion of rehabilitation
- Conducted a minimum of two (2) home visits following completion program year
- Educated all parents with needed community resource information
- Provided transition services for families exiting the program
- Trained family on support strategies for family support of client ongoing needs
Paraprofessional
St Mary's County Public Schools
01.2019 - 01.2022
- Collected and maintained instructional and behavior data collection systems with fidelity as instructed by special education teachers and central office resource staff
- Monitored the special education enrollment process enrollment
- Trained staff on parent/student goals at in home service
- Assisted with monitoring student IEP goals, attendance
- Developed a plan to maintain required performance standards at 99% efficiency
- Develop tracking systems for monitoring parent involvement services
Animal Control Administrative Administrator
St Mary's County Government
01.2018 - 01.2019
- Resolved customer complaints
- Resolved questions and problems submitted by community officers
- Coordinated with other functional areas as necessary
- Refers unresolved escalated issues as designated by the departments for further investigation
- Analyzed work performance strategies to identify cause resolution to enhance departmental growth
- Contacted customers, Vet, patient or third party vendor to respond to inquiries or to notify them of investigation
Executive Assistant
Ausley Associates
01.2017 - 01.2018
- Managed and prioritized partners schedule ensuring time is focused on critical, strategic issues
- Organized team building exercises and monthly events within the department budget
- Assisted with Human Resources onboarding of new hires
- Supported IT Department providing administrative support for correspondence of helpdesk and troubleshooting
Case Specialist
Charles County Public Schools
01.2015 - 01.2017
- Reviewed and provided data accuracy of progress of IEP goals
- Participated in IEP team meetings, providing data collection over the extended period of school year
- Complied data for ESY based off school year data collection and feedback from teachers
- Supported the objectives of baselines for students
- Aided parents in gathering resources for community resources
- Managed the transition for students transitioning from program to adult day services
Education
Bachelors - Human Services
University of Global Campus
05.2024
Skills
- Case management
- Crisis intervention
- Communication
- Conflict resolution
- Team collaboration
- Customer Service
- Direct patient care
- Time management
- Disability awareness
- First aid and safety
- Compassionate caregiving
- Individualized support planning
- Mathematical Skill
- Legal Knowledge
- Adaptability
Certification
- School Bus Endorsement (S) - [State] Department of Motor Vehicles.
- First Aid Certification - American Red Cross or American Heart Association.
- CPR Certification - American Red Cross or American Heart Association.
Languages
English
Full Professional
Timeline
Bus Driver
School Days Transportation
07.2024 - Current
Case Management Specialist
Recovery Center of America
01.2022 - 01.2023
Paraprofessional
St Mary's County Public Schools
01.2019 - 01.2022
Animal Control Administrative Administrator
St Mary's County Government
01.2018 - 01.2019
Executive Assistant
Ausley Associates
01.2017 - 01.2018
Case Specialist
Charles County Public Schools
01.2015 - 01.2017
Bachelors - Human Services
University of Global Campus
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