Tehryn Days
Waldorf
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
3
3
years of professional experience
Work History
Front Desk Administrator
Qci Behavioral Health
03.2024 - Current
- Greet patients upon arrival, offer assistance, and answer questions to build rapport and retention.
- Report facility and room maintenance problems to appropriate personnel for immediate remediation.
- Maintain personnel records and update internal databases to support document management.
- Adhere to compliance standards and external regulations.
- Monitor front areas so that questions could be promptly addressed.
- Oversee appointment scheduling and itinerary coordination for both clients and personnel.
Front Desk Medical Receptionist
Arlington Eye Center
08.2023 - 01.2024
- Managed multi-line phone system and pleasantly greeted patients.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Ophthalmic Assistant
Paul S. Cunningham LLC
11.2021 - 08.2023
- Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
- Documented patient medical history and information utilizing MyEyeMD with commitment to accuracy.
- Checked patient vision, field, fundus, and other aspects for ophthalmologist.
- Assisted with other duties, such as administrative obligations and optical sales.
- Performed ophthalmology tests such as Visual Field , Optical Scans for Glaucoma and Macular Degeneration. and autorefractor.
Education
Certificate - Medical Administrative Assistant
Ultimate Medical Academy
Clearwater, FL09-2020
High School Diploma -
Robert D. Edgren High School
Misawa, Japan06-2009
Skills
- Calendar management
- Administrative skills
- Time management expertise
- Document management
- Guest check-in and check-out
- Problem-solving skills
- Scheduling coordination
- File management
- Guest relations
Timeline
Front Desk Administrator
Qci Behavioral Health
03.2024 - Current
Front Desk Medical Receptionist
Arlington Eye Center
08.2023 - 01.2024
Ophthalmic Assistant
Paul S. Cunningham LLC
11.2021 - 08.2023
Certificate - Medical Administrative Assistant
Ultimate Medical Academy
High School Diploma -
Robert D. Edgren High School
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