Temprance Oliver
Waldorf
Summary
Strategic affordable housing compliance leader with 16+ years of progressive experience directing regulatory strategy, portfolio oversight, and operational compliance across complex, multi-program housing environments. Known for designing and implementing enterprise-level compliance frameworks that strengthen audit readiness, improve operational consistency, and translate regulatory requirements into scalable, repeatable processes.
Recognized for leading cross-functional and regional teams, driving alignment across multi-site portfolios, and fostering a culture of accountability, accuracy, and regulatory excellence. Deep expertise in LIHTC, HUD, and related federal, state, and local housing regulations, with a strong focus on risk mitigation, operational integrity, and performance optimization. Trusted partner to executive and senior leadership in aligning compliance strategy with organizational growth, portfolio expansion, and long-term operational success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director of Compliance-Consultant
Rocky Mountain Communities
Denver
09.2025 - Current
- Developed and implemented compliance policies for housing regulations and standards.
- Conducted regular audits to ensure adherence to federal and state compliance laws.
- Fostered a culture of compliance through ongoing education and awareness programs.
- Maintained accurate records of all compliance activities including audits, investigations, and corrective actions taken.
- Established effective communication channels between departments to ensure timely resolution of non-compliance issues.
- Provided recommendations on ways to improve existing systems or processes related to compliance matters.
- Managed a team responsible for ensuring that all areas are compliant with applicable laws.
- Assessed potential regulatory changes to determine their impact on the organization's current practices.
- Ensured company's adherence to all relevant federal, state and local laws as well as industry standards.
Compliance Manager
Housing Opportunities Commission
Kensington
03.2023 - 09.2025
- Direct compliance operations and asset management for a portfolio of over 9,000 units including LIHTC, PBRA, RAD, PBV, HCV, MPDU, Partnership Rental Housing, CDBG, HOME, HIF, TaxExempt Bond, FHA Risk Share, and other affordable housing programs, ensuring adherence to Federal, State, and Local Regulations.
- Supervision of a team of 11 compliance professionals providing leadership, mentorship, and performance evaluation.
- Provide comprehensive training and onboarding for all new hires, delivering instruction on program compliance, software, and various other protocols.
- Serve as subject matter expert delivering compliance-related presentations and outreach including stakeholders, property management teams and regulatory agencies.
- Analyze and apply fair housing and civil rights laws, to include Title VIII and Section 504 to ensure compliance with all Reasonable Accommodation Requests.
- Functioned as liaison for internal and external stakeholders, coordinating compliance communication memos, audit responses, investor reports, and outreach materials.
- Oversee Acquisition and Rehabilitation projects, managing compliance and funding requirements, HUD regulations, and Davis Bacon Act labor standards.
- Provide asset management oversight assistance for a portfolio of over 9,000 units monitoring HAP and various funding opportunities.
- Lead Quality Control initiatives to ensure adherence to HUD guidelines, performing internal audits and risk assessments to support SEMAP compliance to achieve high performer status.
- Manage the compliance components of the PHA Single Audit, working with 3rd parties ensuring the timely submission with no material findings to include any corrective action plans.
- Ensure compliance with Davis Bacon Act labor standards, reviewing certified payrolls, verifying wage determinations, and resolving contractor issues for federally funded projects.
- Collaborate with Finance, Real Estate Development, and Legal to conduct financial and compliance audits for properties undergoing rehabilitation; successfully closing 6 projects.
- Oversee training and technical assistance to Operations and staff on various programs.
- Spearhead initiatives to enhance portfolio performance, reporting and record keeping systems.
Director of Compliance
Harbor Group Management
Arlington
03.2022 - 03.2024
- Direct compliance operations for a portfolio of over 2200 units, ensuring adherence to federal, state, and local regulations.
- Review and implement Regulatory Agreements, LURA (Land Use Restriction Agreements), Restrictive Covenants, and HAP Agreements, ensuring consistent alignment with program requirements.
- Manage diverse affordable housing programs, including LIHTC, TaxExempt Bond, HOME, AHIF/HIF, CDBG, Workforce Housing, REACH, and Shared Prosperity, maintaining program integrity and operational efficiency.
- Prepare and submit comprehensive annual reports, including AOC, 8703, and various investor reporting, achieving timely submissions with 100% accuracy.
- Analyze and apply fair housing and civil rights laws, to include Title VIII and Section 504 to ensure compliance with all Reasonable Accommodation Requests.
- Lead software conversions, improving operational efficiency and data accuracy across compliance systems.
- Participate in due diligence processes for new acquisitions, evaluating compliance risks and opportunities.
- Develop and implement company-wide Standard Operating Procedures and Resident Selection Criteria, streamlining processes and ensuring regulatory adherence.
- Prepare audit responses and post-inspection follow-ups, successfully mitigating findings and ensuring ongoing compliance.
- Update annual income and rent limits, as well as utility allowances, using various models to maintain affordability standards.
Compliance Manager
MMS Group
Lanham
04.2021 - 03.2022
- Collaborate with EVP of Compliance to implement policies and procedures in accordance with HUD Handbook 4350.3.
- Work with Housing Finance Agencies and Client Administrators in the monitoring of HUD/Section 8, Rural Development, LIHTC and Mixed-Use communities.
- Prepare state agency and end of year owner's reports.
- Oversee and supervise multi-site compliance operations, approximately 2000 units over 24 properties throughout 7 states.
- Participate in due diligence for new acquisitions.
- EIV processing, TRACS submission and reconciliation of TRACS errors.
- Gross Rent processing, Utility Allowances and Income Limits.
- Review and approvals of all Move Ins, Annual Recertification, Interim Recertification, Terminations and Special Claims in accordance with HUD Handbook 4350.3.
- MOR (Management Occupancy Review) preparation and preparation of responses for close out.
- Drafting and implementation of Affirmative Fair Housing Marketing Plans.
- Periodic Assessments of HUD and LIHTC wait lists.
Assistant Property Manager
Ross Companies
Waldorf
06.2020 - 04.2021
- Administer operations to handle needs of more than 550 tenants across 3 property units.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements. HUD/Project Based Section 8.
- Oversaw monthly collections of over $570k in funds, maintaining high payment rates by building positive relationships with tenants.
- Kept accurate records of all resident and tenant correspondence via Realpage/Onesite.
- Ensured property manager was informed of significant issues to facilitate timely solutions.
- Resolve conflicts between tenants regarding noise, encroachments and parking.
- Managed the security deposit refund process to ensure compliance and prompt disbursement.
- Responded to messages and inquiries from various parties, including the VP of Operations, Regional Manager, DCHD, and 504 Coordinator.
Compliance Specialist
Hallkeen Management
Suitland
09.2014 - 06.2020
- Monitored and conducted all initial and annual certifications in accordance with the LIHTC program and the HUD Manual 4350.3.
- Obtained income and asset verifications from various third party sources.
- Completed average of 50 plus certifications each month.
- Trained new employees according to company standards.
- Verified that completed work was documented accurately and resolved discrepancies.
- Commended by management for continuous punctuality and superior performance.
Education
Bachelor of Arts - Business Administration
Strayer University
Washington, DCAssociate of Arts - Business Administration
Strayer University
Washington, DCSkills
- Federal, State, and Local Affordable Housing Program Compliance (LIHTC, HUD, Section 8, and related regulatory frameworks)
- Enterprise Regulatory Strategy and Compliance Governance
- Fair Housing Compliance, including Section 504, ADA, and Limited English Proficiency (LEP) requirements
- Federal Regulations (24 CFR, 1–99 and 42 CFR) Interpretation and Operational Application
- Compliance Risk Management, Audit Readiness, and Company Wide Oversight
- Affordable Housing Asset Management and Operational Performance Optimization
- Property Management Systems (Yardi, MRI, OneSite) and Compliance Technology Platforms
- Budget Oversight, Financial Monitoring, and Program Accountability
- Policy Development, Standardization, and Enterprise Training Program Design
- Cross-Functional Leadership Across Regional and Organizational Structures
- Strategic Planning, Operational Execution, and Organizational Transformation Initiatives
- Executive-Level Stakeholder Collaboration and Enterprise Problem-Solving
Certification
- Tax Credit Specialist
- Tax Credit Specialist-Advanced
- Certified Occupancy Specialist
- Certified Occupancy Specialist-Vouchers
- HOME Compliance Specialist
- SEMAP-Section Eight Management Assessment Program
Timeline
Director of Compliance-Consultant
Rocky Mountain Communities
09.2025 - Current
Compliance Manager
Housing Opportunities Commission
03.2023 - 09.2025
Director of Compliance
Harbor Group Management
03.2022 - 03.2024
Compliance Manager
MMS Group
04.2021 - 03.2022
Assistant Property Manager
Ross Companies
06.2020 - 04.2021
Compliance Specialist
Hallkeen Management
09.2014 - 06.2020
Bachelor of Arts - Business Administration
Strayer University
Associate of Arts - Business Administration
Strayer University