Terence L. Primus
Lanham
Summary
Resourceful technician consistently responding to wide range of technical challenges, with a focused and creative approach. All while being highly effective at problem solving and decision making.
Overview
18
18
years of professional experience
Work History
Electronic Security Technician
Electronic Security Service Inc.
03.2022 - Current
- Educated customers on proper ways to use security systems after completing tests and repairs.
- Installed various types of high-tech security systems such as access and elevator controls, alarms and video surveillance systems.
- Read and understood product manuals and blueprints.
- Maintained accurate records of customer service calls and inputted all information into company's database.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Program devices assigning i.p. addresses to properties LAN sometimes WAN
Surveillance Technician
MGM National Harbor
01.2017 - 08.2021
- Protected company assets by ensuring all cameras are recording in proper manner and all access control is working properly.
- The ability to log into switches through command prompt and distribute the necessary power required to POE cameras, all while monitoring the health of virtual recorders.
- Assigning correct access to over 2,500 employees to doors all over the property.
- Install Surveillance Department equipment such as work stations, cameras, magnetic locks, strike door handles, electric crash bars, request to exit, Intercom systems, Panic alarms, POS point of sales and adding them to the WAN network.
- Maintains, diagnoses and troubleshoots systems and equipment.
- Researches surveillance technology and recommend enhancements to ensure efficient and cost-effective surveillance operations.
- Completing task with little to no supervision in a timely manner.
Lead Slot Technician
MGM National Harbor
01.2016 - 01.2017
- Organize projects and assignments for team.
- Responsible for providing training, technical direction and guidance to co-workers in installing, servicing, adjusting and repairing of slot machines.
- Keep staff informed on daily activities and upcoming projects.
- Respond to calls for assistance, troubleshoot and resolve electrical and mechanical malfunctions.
- Maintain the highest level of customer service to guest and assist with their needs.
Slot Technician
Gantech, Inc, Maryland Live Casino
01.2013 - 01.2015
- Kept slot machines functioning for 24 hours 365 days out the year
- Perform preventive maintenance and corrective maintenance on slot machines.
- Work as a team with other Slot Technicians and provide support for incoming shifts if needed.
- Meet service time requirements in a timely manner and anticipate guest needs.
- Keep an inventory on replaced and broken items.
- Understand game rules and able to decipher them to the guest.
- Monitor slot radio for assistance with machine malfunctions.
Office Clerk/Messenger
Emkay Title Company
01.2006 - 01.2010
- Greet and answer incoming calls from clients and direct them to the appropriate individuals.
- Maintained and organized client files to ensure proper processing of court documents; provided title information and paper work to clients upon request.
- Utilized effective communications skills, and worked well with clients at all levels.
- Keep Inventory Of Office Supplies.
Education
Bachelor of Science - Cybersecurity And Information Assurance
WGU
UTAHAssociate of Applied Science - Computer & Electronics Engineering Technology
ITT Technical Institute
Owings Mills, MDSkills
- Installing Systems
- Security Systems Knowledge
- Network Configuration
- Video Surveillance Systems
- Cable Pulling
- Security Understanding
- Machine Setup
- Diagnosis and Testing
- Customer Service
- Active Learning
- Access Control Systems
- Network Infrastructure Support
- Troubleshooting
Additional Information
- Tech Certification in Maryland
- DCJS-
- Awarded MGM employee of the month January 2021
- Awarded ITT- Tech perfect Attendance
Timeline
Electronic Security Technician
Electronic Security Service Inc.
03.2022 - Current
Surveillance Technician
MGM National Harbor
01.2017 - 08.2021
Lead Slot Technician
MGM National Harbor
01.2016 - 01.2017
Slot Technician
Gantech, Inc, Maryland Live Casino
01.2013 - 01.2015
Office Clerk/Messenger
Emkay Title Company
01.2006 - 01.2010
Bachelor of Science - Cybersecurity And Information Assurance
WGU
Associate of Applied Science - Computer & Electronics Engineering Technology
ITT Technical Institute
Similar Profiles
Mahsati GuliyevaMahsati Guliyeva
Chief Adviser at Electronic Security ServiceChief Adviser at Electronic Security Service
Cindy BecerraCindy Becerra
Regional Project Administrator/ Project Accountant at Securitas Electronic Security-f/k/a Kratos Public Safety & Security Solutions, Inc.Regional Project Administrator/ Project Accountant at Securitas Electronic Security-f/k/a Kratos Public Safety & Security Solutions, Inc.
Tom WhiteTom White
Site Supervisor/ PM at MGA Electronic securitySite Supervisor/ PM at MGA Electronic security