Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Websites
Timeline
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Teri Mack

Owings Mills

Summary

Certified Mindfulness Coach and aspiring Personal Trainer with a Bachelor’s degree in Mass Communication and a strong foundation in holistic wellness. Founder of Medi8, a healing-centered community focused on mindfulness, intentional living, and movement. Entrepreneur and founder of FlightHut, a booking and networking platform that connects aviation professionals with short-term rentals and community resources in their working domiciles. Eight years of experience in client-facing roles through aviation and hospitality, offering strong communication and interpersonal skills. Currently seeking a personal training internship to expand practical experience in fitness coaching, and support others on their wellness journey.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Flight Attendant

SkyWest Airlines
Detroit
07.2018 - Current
  • Provided safety demonstrations and emergency procedure briefings.
  • Assisted passengers with boarding and deplaning procedures.
  • Served food and beverages to enhance passenger comfort.
  • Collaborated with crew to ensure smooth flight operations.
  • Conducted pre-flight inspections of safety equipment and supplies.
  • Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
  • Greeted passengers, answered questions, and directed them to their seats.
  • Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
  • Delivered onboard customer service including food and beverage service.
  • Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.

Restaurant Hostess

Ruth Chris Steakhouse
Pikesville
05.2015 - 04.2018
  • Greeted and seated guests in a welcoming manner at a premier steakhouse.
  • Managed reservation system to optimize table assignments and guest flow.
  • Handled guest complaints with professionalism to enhance dining experience.
  • Trained new host staff on procedures and customer service standards.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.

Education

Bachelor of Arts - Journalism And Mass Communication

Towson University
Baltimore, MD
05-2018

High School Diploma -

New Town High School
Owings Mills, MD
05-2010

Skills

  • Emergency procedures
  • First aid
  • Safety inspections
  • Conflict resolution
  • Customer service
  • Passenger assistance
  • Time management
  • FAA regulations
  • Teamwork and cooperation
  • Empathy and patience
  • Brand promotion
  • Flight safety

Affiliations

I am a Certified Mindfulness Coach and the founder of Medi8, a nonprofit community rooted in mindfulness and holistic wellness. Through Medi8, I organize and lead group experiences such as guided meditations, mindful walking, stretching sessions, and outdoor wellness events. The community serves as a safe and supportive space for individuals to come together, heal, and prioritize their well-being through practices that align the mind, body, and soul.

In addition, I am the founder of FlightHut, a booking and networking platform designed specifically for aviation professionals. FlightHut helps flight crew members locate short-term rental properties in their assigned domiciles, connect with fellow crew members through a global aviation database, and find comfortable, reliable accommodations. The platform also empowers hosts to earn income by offering their properties to crew members on a flexible schedule.

Certification

  • Certified Mindfulness Coach

Languages

English
Professional

Timeline

Flight Attendant

SkyWest Airlines
07.2018 - Current

Restaurant Hostess

Ruth Chris Steakhouse
05.2015 - 04.2018

Bachelor of Arts - Journalism And Mass Communication

Towson University

High School Diploma -

New Town High School

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Teri Mack