Terrance Marshall
Laurel,MD
Summary
Dynamic delivery driver with a proven track record at FedEx Ground Transportation, excelling in route management and customer service. Recognized for safe driving and dependable performance, consistently achieving on-time deliveries. Strong teamwork skills complemented by expertise in the FORGE scanning system, ensuring efficient operations and high customer satisfaction.
Overview
4
4
years of professional experience
Work History
Delivery Driver
FedEx Ground Transportation
08.2021 - Current
- Operated delivery vehicle safely and efficiently in compliance with traffic regulations.
- Managed daily route planning to optimize delivery schedules and minimize delays.
- Provided exceptional customer service through timely and accurate package deliveries.
- Collaborated with team members to enhance workflow and address operational challenges.
- Trained new drivers on company policies, safety protocols, and best practices for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
Education
GED -
University of The District of Columbia
Washington, DCSkills
- Positive attitude
- Operation of the FORGE scanning system
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Dependable and reliable
- Safe driving
- Route management
- Heavy lifting
Timeline
Delivery Driver
FedEx Ground Transportation
08.2021 - Current
GED -
University of The District of Columbia
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