Terrell Rashad Dorsey
Bladensburg
Summary
Dynamic Quality Control Lead with extensive experience at Right Direction Technology Solutions, excelling in compliance and process improvement. Proven track record in training teams and enhancing operational efficiency. Skilled in data analysis and crisis management, ensuring high-quality federal document production and audit readiness. Committed to delivering exceptional results in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Quality Control Lead
Right Direction Technology Solutions – U.S. Government Publishing Office
Baltimore
01.2015 - Current
- Lead QC for federal document production, aligning with strict government standards.
- Supervise inspections, detect errors, and implement corrective actions.
- Train staff on procedures, safety, and equipment.
- Maintain detailed QC records and support audit readiness.
- Supported key federal programs:
- PBGC – 10+ years of pension document QA and secure mailings
- VISN – Oversight of veteran kit quality and fulfillment
- 988 SAMHSA – Mental health materials QC under crisis response initiative
- Team Nutrition (USDA) – School nutrition kit inspection and packaging
- U.S. Courts – Quality assurance for judicial publications
Project Leader / Material Coordinator
People Processing Inc. – U.S. Department of Commerce
Alexandria
01.2006 - 01.2015
- Managed planning, logistics, and vendor coordination.
- Led team meetings, tracked tasks, and improved workflows.
- Delivered accurate reports on scope, cost, and performance.
Education
High School Diploma -
Edison High School
Alexandria, VA01.2004
Skills
- Quality Control & Compliance
- Project Leadership & Start-up Operations
- Process Improvement & Technical Documentation
- Inventory, Asset & Materials Management
- Time & Task Prioritization
- Training & Team Development
- Customer Service & Crisis Management
- Data Analysis & Reporting
- Software: MS Office, WMS, Adobe Suite, USPS Endicia
- Equipment: Quadient DS-700i/DS-200i, Hasler PS-200, iX-9 Mail Meter, Rena AS-850, UPS Shipping Station
- Operating Systems: Windows, Mac OS
- Certified Forklift Operator Postal Logistics
- Equipment: Hasler PS200/IS-6000, WJ185, PFE Maxi Mailer, Clipper Ship
- Software: Adobe Photoshop & Illustrator, WMS, Microsoft Office
Additional Highlights
- Exceptional leadership & communication skills
- Highly adaptable with a commitment to service excellence
- Strong integrity, attention to detail, and reliability
References
References available upon request.
Timeline
Quality Control Lead
Right Direction Technology Solutions – U.S. Government Publishing Office
01.2015 - Current
Project Leader / Material Coordinator
People Processing Inc. – U.S. Department of Commerce
01.2006 - 01.2015
High School Diploma -
Edison High School
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