Terri Brown
Baltimore
Summary
Detail-oriented security professional with expertise in emergency response, surveillance monitoring, and staff training. Committed to maintaining safety and security through effective communication and collaboration.
Overview
23
23
years of professional experience
4
4
Certifications
Work History
Security Guard
Eagle Protection Agency
Baltimore
06.2024 - 11.2025
- Reported security incidents and maintained accurate logs for future reference.
- Issued visitor badges and access cards to authorized personnel.
- Conducted regular safety inspections to identify hazards and ensure compliance.
- Responded promptly to emergencies, coordinating with emergency services as necessary.
- Trained new security personnel on protocols and emergency response procedures.
- Addressed safety concerns raised by staff and visitors to maintain a secure environment.
- Conducted daily patrols of assigned areas to deter potential threats.
- Monitored CCTV feeds for suspicious activity or intruders.
Security Officer
ICS
Baltimore
01.2025 - 06.2025
- Monitored surveillance cameras to detect suspicious activities and ensure safety of premises.
- Collaborated with local law enforcement agencies to coordinate responses to security incidents.
- Responded swiftly to alarms and emergencies, ensuring prompt resolution of security issues.
- Maintained effective communication with management regarding security trends and incidents.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
- Guarded restricted areas to prevent unauthorized entry.
- Verified photo IDs and tickets to allow guests passage.
- Confirmed visitor identification prior to granting entry into the building.
CNA/GNA
FutureCare
Baltimore
11.2018 - 04.2019
- Assisted patients with mobility support through safe transferring and repositioning techniques.
- Monitored and documented patients' vital signs regularly to ensure health stability.
- Communicated effectively with healthcare team regarding patient needs and care plans.
- Provided compassionate patient comfort by attending to emotional and physical needs.
- Executed emergency response procedures swiftly during critical situations.
- Supported patients in daily activities, enhancing their independence and quality of life.
Administrative Assistant
Tracy's Contracting
Baltimore
05.2003 - 06.2006
- Managed office supplies inventory by tracking usage and placing orders to maintain stock levels.
- Prepared and organized documents for meetings, ensuring all materials were available and accessible.
- Scheduled appointments and meetings, optimizing calendars for efficient time management.
- Maintained office equipment, coordinating repairs and servicing to minimize downtime.
- Developed and maintained spreadsheets to track project progress and team performance.
- Provided reception support, greeting visitors and managing inquiries with professionalism.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Education
Nursing
ItWorks Learning Center
Baltimore, MD09-2018
High School Diploma -
Frederick Douglass High School
Baltimore, MD06-2003
Skills
- Incident reporting
- Emergency response
- Surveillance monitoring
- Access control
- Conflict resolution
- Staff training
- Attention to detail
- Team collaboration
- Time management
- Customer service
- Security operations
- First aid certified
- Verbal and written communication
- ID verification
- Security camera monitoring
- Access badge distribution
- Radio communication
- Guard post rotation
- Building patrol
- Security protocols
- Visitor management
- OC Certified
- Baton Certified
- Wound Care
- Microsoft Excel
- CPR Certified
- Mobile Device Communications
- Multi Phone Line System
- Microsoft Windows
- Typing
Certification
CNA/GNA Certified
Timeline
Security Officer
ICS
01.2025 - 06.2025
Security Guard
Eagle Protection Agency
06.2024 - 11.2025
CNA/GNA
FutureCare
11.2018 - 04.2019
Administrative Assistant
Tracy's Contracting
05.2003 - 06.2006
Nursing
ItWorks Learning Center
High School Diploma -
Frederick Douglass High School