Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Terri Lee

Laurel

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Air Associate

Amazon
10.2021 - 07.2024
  • Reviewed incoming mail for proper date, postage and barcode scans.
  • Load letters into processing equipment, removed non-process label letters and maintained continuous sorting feed.
  • Scan incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.

House Cleaner

Cleaning Authority
01.2020 - 09.2021
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.

Administrative Assistant

Oak Manor, Holy Cross Sanctuary
11.2018 - 01.2020
  • Performs general clerical duties to include but not limited to photocopying, faxing, mail distribution and filing.
  • Coordinates and maintains records for staff office space, phones, company credit cards and office keys.
  • Creates and modifies various documents using Microsoft Office and provides excellent customer service skills to all guests and residents in a facility.

Dining Server

Holy Cross Sanctuary
03.2014 - 11.2018
  • Setting trays.
  • Serving residents.
  • Preparing Snack.

Receiving Associate

Burlington Coat Factory
07.2012 - 03.2014
  • Unloading the trucks, as well as stocking the showroom.
  • Handled day-to-day shipping and receiving more than 1,000 packages per day.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Server

UNO's Chicago Grill
08.2012 - 03.2012
  • Greet guests and seat them at tables or in waiting areas.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Assign patrons to tables suitable for their needs.
  • Receive and record patron's dining reservations.
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customer's concerns are addressed.
  • Operate cash registers to accept payments for food and beverages.

Cashier

Toys R Us/Babies R Us, United States
12.2011 - 01.2012
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Greet customers entering establishment.

Lead Teacher

KinderCare Learning Center
03.2009 - 12.2010
  • Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play.
  • Attend to children's basic needs by feeding them, dressing them, and changing their diapers.
  • Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.

Assistant Teacher

Kiddie Academy
03.2007 - 03.2009
  • Assisting teachers with the cleaning.
  • Helping with lesson plans.
  • Doing indoor/outdoor activities.

Education

Associate of Science - Medical Billing And Coding

Ultimate Medical Academy
Clearwater, FL
08-2025

High School Diploma -

Laurel High School
Laurel, Maryland
05.2008

Skills

  • Medical coding
  • Health record management
  • Insurance verification
  • Patient confidentiality

Certification

  • Certified in CPR/First Aid
  • Certified Learning Ambassador, Amazon Air - 2021-2022

Timeline

Air Associate

Amazon
10.2021 - 07.2024

House Cleaner

Cleaning Authority
01.2020 - 09.2021

Administrative Assistant

Oak Manor, Holy Cross Sanctuary
11.2018 - 01.2020

Dining Server

Holy Cross Sanctuary
03.2014 - 11.2018

Server

UNO's Chicago Grill
08.2012 - 03.2012

Receiving Associate

Burlington Coat Factory
07.2012 - 03.2014

Cashier

Toys R Us/Babies R Us, United States
12.2011 - 01.2012

Lead Teacher

KinderCare Learning Center
03.2009 - 12.2010

Assistant Teacher

Kiddie Academy
03.2007 - 03.2009

Associate of Science - Medical Billing And Coding

Ultimate Medical Academy

High School Diploma -

Laurel High School

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Terri Lee