Detail-oriented merchandise stocker with strong skills in inventory management and customer relationship management. Proven ability to solve problems efficiently and ensure product availability. Committed to delivering exceptional service and maintaining organized stock levels. Truly a team player and I love Learning new things and making a positive impact on people.
Overview
9
9
years of professional experience
Work History
Merchandise Stocker
Costco Wholesale Corp
DC
11.2022 - Current
Stocked aisles with merchandise to ensure product availability for customers.
Organized Dock inventory to maintain efficient storage and retrieval processes.
Assisted customers in locating products and answered general questions
Worked with team members to unload and distribute incoming shipments efficiently.
Ensured proper labeling on all products to ensure accuracy of pricing and product details.
Stocked shelves with new merchandise in a timely manner.
Provided excellent customer service at all times while interacting with customers.
Monitored stock levels and communicated needs to supervisors promptly.
Warehouse Associate
Lowes Home Improvment
Laurel
04.2019 - 09.2022
Assisted customers with product inquiries and provided exceptional service.
Maintained store inventory levels through stock organization and replenishment.
Operated cash register, processed transactions, and handled payments accurately.
With team members to ensure smooth daily store operations.tions.
Stocked, replenished, and organized inventory to keep store merchandise fresh.
Demonstrated excellent customer service skills at all times.
Answered incoming calls regarding product inquiries or orders.
Organized store displays to ensure maximum visibility of products.
Take-Out Server
BJ's Restaurant & Brewhouse
Laurel
06.2016 - 09.2018
Delivered prompt and friendly service to guests for take-out orders.
Prepared orders accurately according to restaurant standards and customer requests.
Managed payment processing and handled cash transactions securely.
Communicated effectively with kitchen staff to ensure order accuracy.
Received payments, returned accurate change and closed checks in POS system.
Provided quality customer service throughout all interactions with guests.
Performed opening duties such as restocking supplies and checking equipment.
Greeted customers and provided excellent customer service.
Managed take-out orders efficiently, ensuring accuracy and timely delivery to customers.
Educated customers about loyalty programs and promotions to enhance sales.
Conducted regular quality checks on outgoing orders to maintain high standards.
Maintained a clean and organized take-out counter to ensure a pleasant customer experience.
Education
High School Diploma -
Reservoir High School
Fulton, MD
Skills
Stock replenishment
Inventory management
Merchandising techniques
Product labeling
Shipment processing
Customer relationship management
Attention to detail
Problem solving
Team collaboration
Time management
Effective communication
Loading and unloading
Pallet jack use
Lifting techniques
Stockroom maintenance
Friendly and personable
Physical stamina
Willing to learn
Affiliations
I love to Read the Bible , watch baseball, i enjoy hiking , visiting museums , and spending time with family. Trying new foods is also one of my favorite activities.
Accomplishments
i have received employee of the month recognitions, and service star awards.