Terry D. Curry
Gwynn Oak
Summary
Aspiring Cybersecurity professional currently pursuing a Cybersecurity & Technology Certificate.
Strong background in operations, safety, and customer service with growing technical skills in
networking, systems, and security fundamentals.
I am a detail-oriented and highly organized professional with a solid background in safety, emergency response, and customer service. I am seeking an employment opportunity that will allow me to continue to effectively coordinate and ensure efficiency as it pertains to responding to emergencies and delivery of utility services, and most importantly supporting the safety and satisfaction of customers and field personnel. I am hopeful to obtain a position with a company that demands and rewards excellence while providing a long-term opportunity for career advancement as well as personal growth.
Overview
6
6
years of professional experience
Work History
Sales Associate and Customer Liaison
Office Furniture Loft (OFL)
05.2021 - Current
- Provides customer service, exceeded sales targets, and trains new staff.
- Performs daily computer-based tasks using Microsoft Word, Excel, and Teams for communication,
documentation, and inventory tracking
Materials Handler
The Coca Cola Company
09.2023 - 06.2024
- Receiving and inspecting incoming shipments of products
- Operating forklifts, and electric pallet jacks
- Keeping accurate records of inventory and transactions
- Ensuring the safe handling of materials and adhering to safety regulations
Lead Sales Associate
Home Depot
01.2020 - 01.2022
- Assisted with dispatching products and goods to other store locations
- Processed incoming orders and fulfilled online orders
- Delegated tasks and effectively planned to stock designated departments as needed
- Ability to safely utilize electrical equipment for specific needs, by Ensuring workspace was safe and hazard-free
Remote- Customer Service Liaison
Under Armour
10.2020 - 03.2021
- Helped customers with exceptional customer service by addressing inquiries, and resolving technological online issues
- Ensured timely and effective resolutions
- Adhered to proper policies and procedures as they pertain to customer relations
- Demonstrated a strong understanding of Under Armour’s product offering and efficiently communicated product knowledge to customers
- Managed a team of customer service representatives to provide a high standard of service
Education
KOA Prepatory Junior College
District of Columbia01-2020
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Cristo Rey Jesuit HighSchool
Baltimore, MD01-2019
Bachelors - Cyber Security
Baltimore City Community College
Baltimore, MD06-2027
Skills
- Basic Networking
- CyberSecurity Fundamentals
- Effective Communication
- Window OS
- Microsoft Office
- Trouble Shooting
- Problem Solving
- Technical Proficiency
- Adaptability
- Safety Awareness
- Teamwork
- Customer Service
- Geographical Territory Knowledge
- Multitasking
- Effective planning
- Analytical Thinker
- Ability to handle high volumes of work
- Proficient ability to operate electrical pallet jack and other electrical utility equipment
LANGUAGE
English
Timeline
Materials Handler
The Coca Cola Company
09.2023 - 06.2024
Sales Associate and Customer Liaison
Office Furniture Loft (OFL)
05.2021 - Current
Remote- Customer Service Liaison
Under Armour
10.2020 - 03.2021
Lead Sales Associate
Home Depot
01.2020 - 01.2022
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Cristo Rey Jesuit HighSchool
KOA Prepatory Junior College
Bachelors - Cyber Security
Baltimore City Community College