Thaddeus Brown
Lanham
Summary
Expertise ranges from installing and maintaining information technology systems and databases. I have an extensive record of solving problems and providing results to customers. I have a degree in computer science and I am familiar with SQL and Python. I previously worked at DCPS in the Office of Data and Technology providing support and maintenance of their Learning Management platforms and would love the opportunity to return to support DCPS's mission. I am very technically minded and a multiple-disciplined individual who has excellent attention to detail, multitasking skills, communication and team building skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cyber Security Analyst
Teal Tech MSSP
09.2023 - Current
- Implemented and managed security and application control policies in Sophos and Microsoft Azure to enhance security posture
- Perform SQL queries to gather information for reports and investigation.
- Experience using Azure to import data into multiple applications
- Experience with EDR Cyber security tools such as Sophos to investigate events and incidents
- Investigated and mitigated incidents related to business email compromise, malware, and unauthorized logins
- Provided security awareness training to clients in Knowb4
- Developed security documents such manuals and standard operating procedures
- Ensured secure configuration and functionality of all devices in client environments
- Created and delivered vulnerability reports and incident response reports to clients
Information Technology Specialist , Systems Support
DC Public Schools, Office of Data and Technology
09.2021 - 10.2023
- Participated in the enhancement and management of DCPS's online learning platforms such as Canvas, Clever, and Aspen
- Acted as the primary contact for assistance with learning platforms, ensuring smooth operations
- Created user manuals, conducted technical support sessions, prepared presentations and support to leadership
- Analyzed system issues using event logs
- Streamlined data integration across educational platforms enhancing user experience
- Enhanced system reliability by proactively identifying and resolving critical issues.
- Facilitated staff training on new tech, boosting operational efficiency and user confidence
- Liaised with other departments such as Office of Teaching and Learning and OCTO to troubleshoot issues and solve complex issues that would benefit DCPS long term.
Information Technology Specialist
Maru Solutions, Office of the Chief Financial Officer of DC
11.2017 - 08.2021
- Supported users with operating systems and software packages, including internal systems and applications
- Managed domain accounts using Azure Active Directory for employees
- Provided technical assistance in data processing operations
- Guided users in troubleshooting using diagnostic tools
- Deployed hardware and software to end users for efficient operations.
Education
Bachelor's degree - Computer Science
Bowie State University
Bowie, MD05.2014
Skills
- Azure
- Sophos Endpoint Detection Response
- System Troubleshooting
- SQL
- Python
- Canvas
- Clever
- Aspen
- Service Now ticket management
Certification
CompTIA Security
Timeline
Cyber Security Analyst
Teal Tech MSSP
09.2023 - Current
Information Technology Specialist , Systems Support
DC Public Schools, Office of Data and Technology
09.2021 - 10.2023
Information Technology Specialist
Maru Solutions, Office of the Chief Financial Officer of DC
11.2017 - 08.2021
Bachelor's degree - Computer Science
Bowie State University
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