Theresa Struss
Jefferson
Summary
Highly organized and dependable administrative professional with over 30 years of diverse experience in federal government operations, healthcare administration, and family management. Proven success in project management, event coordination, and customer service. Adept at multitasking in dynamic environments and committed to supporting organizational goals with excellence and integrity.
Overview
43
43
years of professional experience
Work History
Chiropractic Assistant
MidAtlantic Chiropractic Center
01.2021 - Current
- Manage front-desk operations including appointment scheduling using Chirotouch software, patient intake, and patient coordination.
- Ensure all collections are completed and provide daily, weekly and monthly stats
- Provide administrative support to the doctor, including medical records handling, supply management, and correspondence.
- Build strong relationships with patients through excellent communication and attention to detail.
Chiropractic Assistant
Allegany Chiropractic
01.2015 - 01.2021
- Provided hands-on-care to patients administering various therapies including electronic stimulation, ultrasound, decompression and exercises
- Managed weight loss program assisting patients to achieve and maintain their weight loss goals
- Verified insurance benefits and obtained authorizations for approval of care
- Submitted insurance claims electronically and posted reimbursements
Chiropractic Assistant
NewLife Chiropractic Center
01.2010 - 01.2015
- Assisted with front desk operations including scheduling patients, answering phone calls, contacting insurance companies
- Assisted in providing a variety of therapies to patients such as decompression, therapeutic roller beds and exercises
- Developed X-Rays and assisted doctor in preparing electronic health records
- Assisted with the Ideal Protein weight loss program helping patients achieve and maintain their goals
Stay-at-Home Parent
01.2001 - 01.2010
- Managed all aspects of a household while raising five children.
- Developed skills in multitasking, time management, budgeting, and crisis resolution
- Actively supported children's education and extracurricular activities with commitment and care.
- Full-time Family Caregiver
Project Manager
Federal Bureau of Investigation (FBI)
01.1989 - 01.2001
- Project Manager of the Forfeiture Program overseeing 52 field offices, as well as four HQ teams
- Worked closely with other federal and state agencies on many joint operations to ensure all aspects of seized property was being processed according to forfeiture guidelines
- Led planning and logistics for national and regional training conferences, including venue coordination, materials preparation, and speaker scheduling.
- Delivered training presentations to diverse audiences within the agency.
- Created performance evaluations for employees and guided them on improvement where needed
Paralegal Specialist
Federal Bureau of Investigation
01.1987 - 01.1989
- Worked closely with other federal and local law enforcement agencies on major cases where property was targeted for federal seizure
- Reviewed case files and researched public records
- Prepared legal documents in accordance with appropriate guidelines
- Tracked all property from seizure to final disposition
- Recognized for adaptability, problem-solving, and maintaining confidentiality in sensitive environments.
- Honolulu Field Office
Steno – Typing Pool
Federal Bureau of Investigation
01.1985 - 01.1987
- Typed a variety of highly classified correspondence
- Transcribed voice recordings of interviews as well as undercover recordings
- Greeted the public and directed their concerns to the appropriate agent
- Assisted with the processing of Freedom of Information requests
- Honolulu Field Office
Secretary
Federal Bureau of Investigation
01.1982 - 01.1985
- Secretary to Unit Chiefs
- Typed a variety of correspondence including expedited and highly classified documents
- Maintained appropriate protocols for handling sensitive information
- Directed telephone calls and provided coverage for counterparts
- FBIHQ
Education
High School -
Forest City High School
Forest City, PA01.1981
Skills
- Office Administration
- Scheduling & Calendar Management
- Microsoft Office (Word, Excel, Outlook)
- Conference & Event Planning
- Public Speaking
- Customer Service
Timeline
Chiropractic Assistant
MidAtlantic Chiropractic Center
01.2021 - Current
Chiropractic Assistant
Allegany Chiropractic
01.2015 - 01.2021
Chiropractic Assistant
NewLife Chiropractic Center
01.2010 - 01.2015
Stay-at-Home Parent
01.2001 - 01.2010
Project Manager
Federal Bureau of Investigation (FBI)
01.1989 - 01.2001
Paralegal Specialist
Federal Bureau of Investigation
01.1987 - 01.1989
Steno – Typing Pool
Federal Bureau of Investigation
01.1985 - 01.1987
Secretary
Federal Bureau of Investigation
01.1982 - 01.1985
High School -
Forest City High School
Similar Profiles
DIANN BEYERDIANN BEYER
Director of Accounting and Compliance at MidAtlantic Trade Adjustment Assistance Center (MATAAC)Director of Accounting and Compliance at MidAtlantic Trade Adjustment Assistance Center (MATAAC)
Abby BoltonAbby Bolton
Chiropractic Clinical Intern at Hageman Chiropractic Health Center, Thrive Rehab and Wellness, Demarco Chiropractic, Grande Chiropractic, University at Buffalo Neurosurgery Chiropractic ClinicChiropractic Clinical Intern at Hageman Chiropractic Health Center, Thrive Rehab and Wellness, Demarco Chiropractic, Grande Chiropractic, University at Buffalo Neurosurgery Chiropractic Clinic
EVELYN ROSALYEVELYN ROSALY
Manager at Mora Chiropractic Center / Elizabeth Avenue Chiropractic CenterManager at Mora Chiropractic Center / Elizabeth Avenue Chiropractic Center
Roderick GordonRoderick Gordon
Driver at Uber Technologies Inc.Driver at Uber Technologies Inc.
Jake GeisbertJake Geisbert
Sheet Metal Duct Installer Apprentice at Brake Heating and Air LLCSheet Metal Duct Installer Apprentice at Brake Heating and Air LLC