Thomas E Henry Jr
Elkton
Summary
Dedicated professional with a commitment to punctuality and teamwork. Delivered exceptional customer service and maintained a positive attitude to enhance workplace morale. Focused on supporting family while contributing to organizational success.
Overview
17
17
years of professional experience
Work History
Field Service Technician
Triad Service Center
Grand Rapids
03.2024 - Current
- Executed installation of new equipment, improving operational capabilities for client operations.
- Troubleshot and repaired equipment on-site, restoring functionality for various clients.
- Conducted routine maintenance to maximize equipment performance and reliability.
- Collaborated with team members to resolve technical issues efficiently.
- Managed inventory of tools and parts for efficient service delivery.
- Documented service reports detailing repairs and maintenance performed.
Class A CDL/Driver, Regional
Industrial Transport Services
11.2023 - 01.2024
- Drove to preset route destinations to ensure timely delivery
- Unloaded products according to order specifications to maintain accuracy
- Organized daily tasks to optimize productivity
Class A CDL/Driver, Bulk Regional
Industrial Transport Services
06.2023 - 11.2023
- Drove to preset route destinations, ensuring timely deliveries and adherence to schedule
- Unloaded products based on order specifications, facilitating accurate inventory management
- Ensured efficient use of time for task completion
- Ensured safety protocols during over-the-road transport and at delivery and receiving sites
Terminal Manager, Elkton, MD Branch
Industrial Transport Services
Elkton
10.2022 - 06.2023
- Coordinated driver dispatch to ensure timely deliveries
- Managed multiple client accounts to maintain service standards
- Exhibited professionalism in driver management and support
- Proficient in Excel
- Maintained a professional demeanor during phone interactions with clients
- Utilized time management skills to ensure efficient workflow
Class A CDL/Driver, Regional
Industrial Transport Services
11.2017 - 10.2022
- Drove to preset route destinations efficiently, ensuring timely deliveries
- Unloaded products according to order specifications, maintaining accuracy and organization
- Managed time effectively to meet deadlines
- Trained two additional drivers, enhancing team capability and service quality
Class A CDL/Driver, Over-the-Road
C.R. England
02.2017 - 11.2017
- Hired on as a Driver
- Onboarded as a Driver, responsible for safe and timely delivery of goods
- Collaborated in team driving for first three months, ensuring efficient route management and support
- Trained new drivers for three months, enhancing team capabilities and operational readiness
- Executed solo driving responsibilities
Fitter/Welder/Operator/Tool Room
Owen Steel
11.2014 - 12.2016
- Mig, Flux core weld
- CNC Machine Operator (Angle Master, Plate Machine)
- Read drawings
- Fabricate
- Inventory and Filing for the Tool Room
Deli Associate
Wal-Mart
05.2014 - 11.2014
- Slice Deli Meat to Customer Request
- Cook Rotisserie Chicken
- Take Custom Orders for Subs and Party Trays
Picker
Amazon, Inc.
10.2013 - 04.2014
- Picked Items from the Telecomm for Customers
- Sent Items up to Packaging
X18 Structural Welder
Newport News Shipbuilding
05.2012 - 11.2013
- TIG & MIG Weld, Flux Core, Stick Weld
- Weld to a Certain Procedure
- Follow Safety Protocol While Welding
- Following Exact Instructions Given by the Foreman
MP3 Sales/Inventory
Best Buy, Inc.
11.2011 - 05.2012
- Inform Customer of Each Product being Sold in store, Specs included
- Stock All Shelves in Store
- Help in Store where needed
- Managed Backroom Inventory per Store System
Cart Associate
Sam's Club
05.2010 - 05.2011
- Gather carts to place in the cart corral for the members entering the store to grab
- Helping exiting members load their groceries/heavy items in their vehicles
- Helped members (new and returning) locate items in the store
Volunteer Bagger
Dover Air Force Base Commissary
05.2009 - 05.2010
- Put groceries in bags after being scanned
- Helped Customers Load Groceries in their Vehicles
Education
Bachelors Degree - Gaming and Simulation Programming (GSP)
DeVry University
Culinary Arts -
Delaware Technical and Community College
High School Diploma - Technical Diploma for Fabrication and Welding of Metals
POLYTECH High School
Skills
- Field Service Driving
- Technical Field Experience
- Equipment installation
- Technical Installations
- System Troubleshooting
- Technical troubleshooting
- Equipment Diagnostics
- Preventive Maintenance
- Mechanical Repair
- Mechanical Adjustments
- Tool Operation
- Equipment maintenance
- Service documentation
- Inventory management
- Managed Drivers and their routes
- Time Management based on 14 hour clock
- Proficient in Microsoft Excel
- Payroll experience
- Professionalism in the Workplace
Suffix
JR
Timeline
Field Service Technician
Triad Service Center
03.2024 - Current
Class A CDL/Driver, Regional
Industrial Transport Services
11.2023 - 01.2024
Class A CDL/Driver, Bulk Regional
Industrial Transport Services
06.2023 - 11.2023
Terminal Manager, Elkton, MD Branch
Industrial Transport Services
10.2022 - 06.2023
Class A CDL/Driver, Regional
Industrial Transport Services
11.2017 - 10.2022
Class A CDL/Driver, Over-the-Road
C.R. England
02.2017 - 11.2017
Fitter/Welder/Operator/Tool Room
Owen Steel
11.2014 - 12.2016
Deli Associate
Wal-Mart
05.2014 - 11.2014
Picker
Amazon, Inc.
10.2013 - 04.2014
X18 Structural Welder
Newport News Shipbuilding
05.2012 - 11.2013
MP3 Sales/Inventory
Best Buy, Inc.
11.2011 - 05.2012
Cart Associate
Sam's Club
05.2010 - 05.2011
Volunteer Bagger
Dover Air Force Base Commissary
05.2009 - 05.2010
Bachelors Degree - Gaming and Simulation Programming (GSP)
DeVry University
Culinary Arts -
Delaware Technical and Community College
High School Diploma - Technical Diploma for Fabrication and Welding of Metals
POLYTECH High School