Thomas Poke
Baltimore
Summary
Detail-oriented Cleaning Specialist with extensive experience in maintaining hygiene standards across diverse facilities. Skilled in operating advanced cleaning machinery and adapting services to meet client needs. Successfully manage cleaning schedules and ensure safety and cleanliness, enhancing overall service quality.
Overview
22
22
years of professional experience
Work History
Private Contracted Cleaner
Redds Ocd Cleaning Services
Baltimore
01.2023 - 03.2025
- Maintained cleanliness in commercial buildings through comprehensive cleaning services.
Conducted bathroom sanitation, trash disposal, and floor mopping to uphold hygiene standards.
Executed window cleaning for improved aesthetics and functionality.
Performed regular vacuuming of floors to ensure a tidy environment.
Adapted cleaning tasks based on unique client requirements for personalized service. - Ensured cleanliness in residential and commercial properties through effective cleaning practices.
- Operated cleaning equipment to ensure efficient and thorough cleaning results.
- Sorted and arranged cleaning supplies and materials to enhance workflow efficiency.
Front End Cart Associate • Overnight Maintenance Associate • Overnight Maintenance Supervisor
Walmart Supercenter # 3489
Baltimore
11.2013 - 12.2020
- Managed customer inquiries and maintained a tidy front end environment to enhance shopping experience.
- Answered customer questions and managed tasks delegated by the Front End Supervisor.
- Maintained cleanliness of front end area to promote a welcoming atmosphere for customers.
- Retrieved and organized shopping carts and baskets to ensure accessibility and orderliness in store.
- He/she is required to mop the floor to remove spills and should also ensure no trash lies around.
- The maintenance associate can work during the day while customers are shopping in the building, and also during the night when no customer is around.
- This is why Walmart employs maintenance associates on a shift basis.
- Cleaning, stocking and supplying designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)
- Performing and documenting routine inspection and maintenance activities.
Housekeeper/Room Attendant
Days Inn Hotel
06.2008 - 11.2011
- Maintained high cleanliness standards by cleaning guest rooms and common areas.
- Ensured guest convenience by restocking cleaning supplies and amenities.
- Reported maintenance issues promptly to ensure guest comfort and safety.
- Optimized workflow during peak occupancy periods by organizing cleaning schedules.
- Managed laundry operations including washing, drying, and folding linens.
Custodian/Janitor
Fugate Cleaning Services
Towson
01.2003 - 06.2008
- Maintained cleanliness of facilities using approved cleaning products and equipment.
- Collaborated with management to create and implement effective cleaning schedules, enhancing overall cleanliness and efficiency.
- Conducted routine inspections to identify and address maintenance and repair needs, ensuring optimal facility functionality.
- Ensured proper disposal of waste and recycling in compliance with regulations.
- Monitored inventory levels of cleaning supplies and proactively reported shortages, ensuring continuous availability of necessary products.
- Assisted team members in training on cleaning procedures and safety protocols.
Education
Some College (No Degree) -
Sinai Hospital
High School - Advanced Computers
Reginald F. Lewis High School
Baltimore, MDSkills
- Building cleaning expertise
- Commercial cleaning techniques
- Operation of cleaning machinery
- Steam cleaning techniques
- Floor maintenance skills
- Interior and exterior cleaning
- Building upkeep
- Time management skills
- Five years of experience
- Problem solving abilities
- Customer service
- Effective communication strategies
- Team collaboration skills
- Detail orientation
- Team leadership
- Client interaction
References
- Jonathan Flemmings, (443) 400-6696
- Mr Caldwell, 410-350-4187
- Sharon, 443-226-0419
Accomplishments
- 5 years of customer service award from walmart
Timeline
Private Contracted Cleaner
Redds Ocd Cleaning Services
01.2023 - 03.2025
Front End Cart Associate • Overnight Maintenance Associate • Overnight Maintenance Supervisor
Walmart Supercenter # 3489
11.2013 - 12.2020
Housekeeper/Room Attendant
Days Inn Hotel
06.2008 - 11.2011
Custodian/Janitor
Fugate Cleaning Services
01.2003 - 06.2008
Some College (No Degree) -
Sinai Hospital
High School - Advanced Computers
Reginald F. Lewis High School