Tiana Sneeed
Baltimore
Summary
Compassionate and dedicated Travel CNA with extensive experience at Aya Healthcare, adept at delivering high-quality patient care and building strong relationships. Proven ability to manage patient vitals and maintain HIPAA compliance while enhancing patient satisfaction through empathetic communication and organizational skills. Reliable team player committed to promoting patient wellbeing.
Experienced with patient record management and administrative tasks in healthcare settings. Utilizes communication skills to enhance staff coordination and patient interactions. Track record of efficiently handling multiple tasks and ensuring compliance with healthcare regulations and confidentiality standards.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Travel CNA
Aya Healthcare
02.2021 - Current
- Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
- Demonstrated strong clinical skills in various settings, including hospitals, rehabilitation centers, long-term care facilities, and private homes.
- Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
- Responded quickly and calmly in emergency situations.
- Maintained accurate and detailed documentation of patient information, ensuring compliance with facility policies and regulations.
- Served as a mentor to new CNAs during their orientation period, providing guidance on facility policies and best practices for patient care.
- Anticipated potential issues related to specific diagnoses or treatments based on knowledge gained from prior travel CNA experiences.
- Promoted overall wellbeing by assisting patients with daily living activities such as bathing, grooming, dressing, feeding, and mobility support.
- Provided high-quality nursing care to diverse patient populations, adapting to the unique needs of each assignment.
- Enhanced patient experience by providing compassionate and attentive care during travel assignments.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Unit Secretary/CNA, Float Pool
University of Maryland St.Joseph Medical System
06.2015 - 02.2021
- Managed incoming calls and directed to appropriate department.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Upheld a high standard of patient service by addressing concerns and resolving issues in a timely, empathetic manner.
- Provided information for patient admissions and discharges to foster timely processing.
- Reduced wait times for patients by accurately updating charts and promptly notifying physicians of changes in medical conditions or test results.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
CNA/GNA
Genesis HealthCare
06.2009 - 06.2018
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
No Degree - Nursing
Coppin State University
Baltimore, MDHigh School Diploma -
Western High
Baltimore, MD05-2008
Skills
- Incoming call reception
- Strong organization
- Customer service
- Telephone reception
- Appointment scheduling
- Electronic charting
- Medical terminology
- Patient care
- Vital signs monitoring
- HIPAA compliance
- Compassionate care
- Reliable team player
- Basic life support
- Direct patient care
- Patient relationship building
- Documenting behaviors
Certification
- CNA - Certified Nurse Assistant
- Basic Life Support/ CPR
Timeline
Travel CNA
Aya Healthcare
02.2021 - Current
Unit Secretary/CNA, Float Pool
University of Maryland St.Joseph Medical System
06.2015 - 02.2021
CNA/GNA
Genesis HealthCare
06.2009 - 06.2018
No Degree - Nursing
Coppin State University
High School Diploma -
Western High
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