Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Tiara Hall

Tiara Hall

Rockville

Summary

Experienced Conference Coordinator and Program Specialist with over three years of supporting government events and managing logistics. Certified Virtual Event Producer (CVEP) with strengths in virtual and in-person planning, website management, and stakeholder communication. Known for executing seamless events and delivering excellent customer service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Conference Coordinator

A-G Associates, Inc.
09.2023 - Current
  • Highly organized professional with expertise in logistical support for government events
  • Skilled in CVENT website management, proposal support, travel reimbursements, and note-taking
  • Experienced in designing customized, branding-compliant websites to enhance event experiences
  • Adept at coordinating all aspects of meeting logistics, including site selection, attendee communication, and onsite support
  • Ensures seamless event execution and positive participant experiences
  • Collaborates effectively across departments to support substance abuse and mental health initiatives

Supported numerous high-profile meetings and events, including:

Policy Lab Staff Retreat
AWARE (Advancing Wellness and Resiliency in Education) Grantee Meeting 2024
NCTSN All-Network Conference & Grantee Meeting 2024
Youth Mental Health Symposium
988 Suicide & Crisis Lifeline Grantee Meeting 2024
Black Youth Suicide Policy Academy 2024
Virtual Accreditation Bodies (AB) Meeting
CSAT Staff Retreat
February 2024 CSAT National Advisory Council (NAC) Meeting
CSAT Naloxone Policy Academy

Lead Database Administrator

Rental Beast
07.2018 - 08.2023
  • Responsible for overseeing and managing the database systems.
  • Primary duties include designing, implementing, and maintaining the database infrastructure, ensuring data security, integrity, and optimizing database performance.
  • Collaborated with IT teams to develop database strategies, create backup and recovery plans, and troubleshoot any issues that arise.
  • Responsible for training and mentoring junior DBAs, as well as staying updated on the latest database technologies and trends.
  • Ensured efficient and effective management of the organization's data assets.

Case Manager

Deloitte
09.2021 - 09.2022
  • COVID Rent Relief Program Specialist
  • Responsible for assessing the eligibility of low-income households in accordance with Federal, State, and County regulations.
  • Managed income calculations and applied program policies to documentation, determining benefit amounts through regulatory formulas.
  • Communicated effectively with applicants regarding their rights, eligibility factors, and addressed any concerns.
  • Drafted correspondence to notify applicants of their status and requested additional information when necessary.
  • Maintained accurate case documentation in the eICM database, including benefit establishment.
  • Delivered excellent customer service by providing regular updates and ensuring a positive client experience.

Conference Coordinator

Affirma Solutions
06.2016 - 07.2018
  • SAMHSA CMHS Contract.
  • Collaborated extensively with government officials and agencies to comprehend their needs and seamlessly coordinate all facets of professional meetings.
  • Supported the Meeting Planner in every phase of planning and execution.
  • My responsibilities included managing logistics, such as venue setup, registration, and audio-visual arrangements.
  • Maintained proactive communication with attendees, addressing inquiries, and disseminating essential information promptly.
  • Assisted in managing event budgets, tracking expenditures, and processing invoices.
  • Conducted evaluations to gather feedback and identify opportunities for improvement.

Education

High School Diploma -

Crossland High School
06-2005

Skills

  • Event website management
  • Travel coordination
  • Data analysis
  • Logistical support
  • Client communication
  • Meeting facilitation
  • Team collaboration
  • Problem solving
  • Stakeholder engagement
  • Time management
  • Customer service
  • Hospitality management
  • Multitasking and organization

Certification

Certified Virtual Event Producer, CVEP, CVENT Academy, 2024

Certified AI Professional, MPI, 2024

SGMP Membership 2024

Timeline

Conference Coordinator

A-G Associates, Inc.
09.2023 - Current

Case Manager

Deloitte
09.2021 - 09.2022

Lead Database Administrator

Rental Beast
07.2018 - 08.2023

Conference Coordinator

Affirma Solutions
06.2016 - 07.2018

High School Diploma -

Crossland High School
Tiara Hall