Overview
Work History
Education
Skills
Notice Information
Irs Address
Reminders
Name Control
Phone - Number
Personal Information
Employer Information
Timeline
Generic

TIARA J THOMAS

EASTON

Overview

15
15
years of professional experience

Work History

Office’s Service Clerk

Dorchester County Social Services
04.2025 - Current
  • Distributed incoming mail from shipments, couriers and postal delivery to Number departments within organization.
  • Managed front desk area by welcoming and greeting visitors and responding to in-person requests.
  • Used scanner and Software to scan important documents into computer system.
  • Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
  • Reviewed files and records to obtain information to respond to customer and client requests.
  • Monitored stock of office supplies to report shortages to management.
  • Completed general administrative tasks by proofreading documents, transcribing handwritten information and operating calculators to verify financial records.
  • Answered calls to address customer inquiries, confirm appointments, and provide Product or Service information.
  • Provided administrative support to various departments, assisting with data entry projects and report generation when needed.
  • Ensured confidentiality of sensitive information by adhering to strict policies regarding document storage and disposal procedures.
  • Maintained a clean and organized work environment, fostering a positive atmosphere conducive to productivity.
  • Enhanced customer satisfaction with prompt and courteous front desk service, answering inquiries and directing calls as needed.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Utilized office management software to record and track customer information.
  • Edited and proofread documents for accuracy and completeness.

Home Health Aide

Bright Star Care
06.2010 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.

Resident Care Associate

Candle Light Cove
11.2022 - 11.2024
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Remained alert to problems or health issues of clients and competently responded.
  • Monitored and assisted residents through individual service plans.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Developed effective strategies for addressing challenging behaviors exhibited by some residents in a calm and understanding manner.
  • Managed medication administration accurately and responsibly according to prescribed schedules and dosages.
  • Improved the living environment for residents by maintaining cleanliness, organization, and safety in shared spaces.

Education

Diploma -

Easton High School
Easton, MD
06.2006

Skills

  • Scheduling appointments
  • Filing systems
  • Telephone inquiries
  • Documentation review
  • Confidentiality handling
  • Document management
  • Correspondence
  • Proofreading documents
  • Reception management
  • Teamwork
  • Document archiving
  • Customer service
  • Time management
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Creative thinking
  • Active listening
  • Effective communication
  • Verbal and written communication
  • Customer communication

Notice Information

2025-06-03, SS-4, CP 575 G

Irs Address

Cincinnati, Cincinnati, OH, 45999-0023

Reminders

  • Keep a copy of this notice in your permanent records.
  • Use this EIN and your name exactly as they appear at the top of this notice on all your federal tax forms.
  • Refer to this EIN on your tax-related correspondence and documents.
  • Provide future officers of your organization with a copy of this notice.

Name Control

THOM

Phone - Number

1-800-829-4933

Personal Information

  • ID Type: SS-4
  • ID Number: 9999999999

Employer Information

Genuine Hearts Home Care, 39-2487096

Timeline

Office’s Service Clerk

Dorchester County Social Services
04.2025 - Current

Resident Care Associate

Candle Light Cove
11.2022 - 11.2024

Home Health Aide

Bright Star Care
06.2010 - Current

Diploma -

Easton High School

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TIARA J THOMAS