Focused student with excellent work ethic seeks opportunity in dispatch operations. Logical and calm under pressure for responsive, reliable service planning. Polite with strong interpersonal skills for professional customer communications.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Chelner
Radisson Blu Hotel
Chisinau
2022.05 - 2022.07
Warmly greeted guests upon arrival to create welcoming atmosphere.
Prepared tables for guests and reset tables between customers.
Dispatcher
WLI
Chisinau
2023.07 - 2024.07
Answered queries relating to products and deliveries.
Investigated and resolved issues with transport services.
Notified customers regarding availability, status and shipment date.
Tracked and updated delivery statuses, ensuring customer satisfaction.
Managed emergency situations effectively to minimise disruption in services.
Utilised software tools for effective resource allocation and management.
Carried out day-to-day duties accurately and efficiently.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Fostered positive relationships with drivers and customers for smooth transactions.
Dispatcher
Nova Lines Inc
Chisinau
2024.07 - 2025.05
Compiled detailed reports on dispatch activities to improve future planning.
Attended regular training sessions to maintain up-to-date knowledge.
Monitored driver whereabouts using GPS tracking systems for accurate updates.
Receptionist Administrator /Telephone Operator at Lake Victoria Hotel - EntebbeReceptionist Administrator /Telephone Operator at Lake Victoria Hotel - Entebbe