Tiera Smith

• Processed and organized incoming mail for distribution to appropriate departments.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Maintained accurate records of incoming and outgoing mail for reliable reference.
• Loaded mail onto cart to prepare for interdepartmental delivery route.

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.

Retail Cashier August 2017- February 2018

• Greeted all customers warmly to build welcoming and positive atmosphere within store.
• Assisted customers by answering questions and fulfilling requests.
• Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.

Receiving Clerk February 2018- August 2021

• Unloaded pallets and deliveries and organized products in warehouse.
• Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
  Maintained tidy, organized and safe work area to comply with cleanliness standards.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  

• Took orders, prepared meals, and collected payments.
• Worked front counter, drive-thru and other areas.
• Worked well with teammates and accepted coaching from management team.
• Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
• Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.

• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Assisted teachers with classroom management and document coordination to maintain positive learning environment.
• Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
• Completed clerical tasks such as filing, copying, and distributing mail.