Tierra Harris
Baltimore
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medication Technician
Charter Senior Living
Towson
02.2026 - Current
- Administered medications to residents according to physician orders.
- Maintained accurate medication records and documentation for compliance.
- Assisted residents with daily living activities, enhancing their comfort and safety.
- Collaborated with nursing staff to ensure effective medication management.
Caregiver
Atrium Village
Owings
10.2024 - 03.2025
- Assisted residents with daily living activities and personal care needs.
- Engaged residents in social and recreational activities to promote well-being.
- Monitored and documented residents' health conditions and concerns accurately.
- Maintained a clean and safe living environment for all residents consistently.
Customer Service Cashier
Home Depot
Owings
06.2022 - 11.2022
- Handled returns and exchanges according to store policies effectively.
- Collaborated with team members to ensure smooth store operations.
- Provided training to new cashiers on procedures and customer service standards.
- Monitored inventory levels at the register and reported discrepancies promptly.
- Resolved customer complaints with patience and professionalism during interactions.
- Greeted customers and provided friendly customer service.
Security Officer
Abacus Corporation
Baltimore
10.2021 - 04.2022
- Conducted regular patrols to identify potential security risks or hazards.
- Responded promptly to alarms and incidents, maintaining a calm demeanor.
- Prepared detailed reports on daily activities and any security-related incidents.
- Operated surveillance equipment to monitor activities across the facility.
- Trained new staff on security protocols and emergency response procedures.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Verified photo IDs and tickets to allow guests passage.
Internet fulfillment
Lowe's
Catonsville
10.2020 - 02.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Utilized various software and tools to streamline processes and optimize performance.
Education
Western High School
Baltimore, MDSkills
- Medication administration
- Patient documentation
- Health monitoring
- Problem Solving
- Team Building
- MS Office
- Data Entry
- Customer Service
- Public Relations
- Time Management
- Payment Processing
- Security Operations
- Inventory Management
- Critical Thinking
- Conflict Resolution
- Adaptability
- Creative Thinking
- Leadership
- Attention to Detail
- Relationship Building
Certification
- Paraprofessional
- Medication technician
- Dementia and Alzheimer’s
Languages
Spanish
Professional
References
References available upon request.
Timeline
Medication Technician
Charter Senior Living
02.2026 - Current
Caregiver
Atrium Village
10.2024 - 03.2025
Customer Service Cashier
Home Depot
06.2022 - 11.2022
Security Officer
Abacus Corporation
10.2021 - 04.2022
Internet fulfillment
Lowe's
10.2020 - 02.2021
Western High School