Summary
Overview
Work History
Education
Skills
Certification
Practicum Experience
Affiliations
Timeline
Generic

Tiffany Blackwell

Randallstown,MD

Summary

Detail oriented and committed to the health and well-being of the population.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

17
17
years of professional experience
1
1
Certification

Work History

.Manufacturing Technician

Smith And. Nephew
Columbia, MD
06.2024 - 08.2025
  • Collaborated with cross-functional teams to streamline production processes and improve workflow.
  • Implemented safety protocols, ensuring compliance with industry standards and regulations.
  • Assisted in the development of standard operating procedures for manufacturing processes.
  • Consistently met or exceeded production targets by employing effective time-management skills and maintaining focus on task completion.

Medical Assistant

Netanel Schwob, M.D.
Pikesville, MD
07.2019 - 03.2020
  • Provide accurate patient triage services; including temperature, blood pressure, immunizations, height and weight for approximately 40 patients daily
  • Served as the front line representative; providing a point of contact for patients and providers
  • Performed medical records management, including filing, phone inquiries, organizing and scanning documents.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Patient Access Specialist

Johns Hopkins Health Systems
Baltimore, MD
11.2015 - 12.2018
  • Scheduled over 60 appointments weekly for OB/GYN services
  • Located providers and referrals for gynecology, obstetrics and termination plans
  • Healthy Hopkins Champion Volunteer - coaching team members on healthy options
  • Employee Activity Committee (EAC) President – organizing events and luncheons
  • Save-A-Life Recipient
  • Coordinated patient intake processes to ensure timely registration and accurate data collection.
  • Collaborated with multidisciplinary teams to resolve complex patient issues and optimize care coordination efforts.
  • Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
  • Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.

Patient Service Representative

Patient First
Owings Mills, MD
03.2008 - 11.2015
  • Coordinated patient flow and ensured timely registration processes to improve service delivery.
  • Utilized electronic health record systems to maintain accurate patient information and documentation.
  • Provided exceptional customer service by addressing patient concerns and resolving issues promptly.
  • Implemented process improvements that streamlined administrative workflows and reduced wait times for patients.
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
  • Built and maintained positive working relationships with patients and staff.

Education

Master of Public Health - undefined

Grand Canyon University
Phoenix, AZ
04-2016

Bachelors of Science - Chemistry & English

Coppin State University
Baltimore, MD
05-2004

Skills

  • Proficient in Microsoft Office Suite: Work, PowerPoint, Excel & Outlook
  • Leadership Capabilities
  • Interpersonal Skills
  • Knowledge of OSHA & HIPPA Regulations
  • Active Listening
  • Customer service and problem solving
  • EMT - Basic Training
  • Effective Communication

Certification

  • Certificate in Medical Terminology
  • Certified Nursing Assistant - American Red Cross
  • Graduate Certification in Life Coaching - Grand Canyon University

Practicum Experience

  • Howard County Community Hospital Winter 2015 – 2016
  • Assisted with underserved individuals
  • Volunteered in clinics to assess medical necessity
  • Gathered materials for poverty and disaster stricken communities
  • Provided community residents with counseling, resources and recommendations for care
  • Hosted a mental, social and health fair for individuals in surrounding communities

Affiliations

Member of Zeta Phi Beta Sorority Inc

Director of a youth non-profit organization

Timeline

.Manufacturing Technician

Smith And. Nephew
06.2024 - 08.2025

Medical Assistant

Netanel Schwob, M.D.
07.2019 - 03.2020

Patient Access Specialist

Johns Hopkins Health Systems
11.2015 - 12.2018

Patient Service Representative

Patient First
03.2008 - 11.2015

Master of Public Health - undefined

Grand Canyon University

Bachelors of Science - Chemistry & English

Coppin State University
Tiffany Blackwell