Cheryl Brown
Baltimore,MD
Summary
Accomplished Line Platform Instructor and Bus Operator at Washington Metropolitan Area Transit Authority, adept in promoting defensive driving, reducing accidents by fostering a culture of safety. Leveraged strong communication and problem-solving skills to enhance student abilities and ensure passenger safety. Excelled in collaborative environments, significantly improving driving standards and operational efficiency.
Overview
10
10
years of professional experience
Work History
Line Platform Instructor
Washington Metropolitan Area Transit Authority
11.2024 - Current
- Promoted defensive driving techniques, resulting in a reduction of accidents among trained drivers.
- Supervised and monitored students making sure they are following the SOP.
- Provided constructive feedback on students driving skills to support student growth and improve their driving ability.
- Assisted students in overcoming driving anxiety through patient guidance and gradual exposure to the different routes.
Bus Operator
Washington Metropolitan Area Transit Authority
09.2014 - Current
- Informed passengers of any changes in route due to traffic conditions or other factors.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
- Contacted the MICC to report vehicle issues and other problems.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
Education
High School Diploma -
Southwestern High School
Baltimore, MD06-1988
Skills
- Strong communication skills
- Public speaking
- Detailed instruction
- Problem-solving
- Collaborative team player
- Adaptable teaching approach
- Student evaluation
Timeline
Line Platform Instructor
Washington Metropolitan Area Transit Authority
11.2024 - Current
Bus Operator
Washington Metropolitan Area Transit Authority
09.2014 - Current
High School Diploma -
Southwestern High School
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