Tiffany Walker
Columbia
Summary
Proficient in overseeing logistics operations within transportation and distribution industries. Extensive experience in streamlining supply chain processes and managing warehouse functions to achieve cost reductions. Strong analytical and problem-solving skills led to significant improvements in operational efficiency and inventory management.
Overview
8
8
years of professional experience
Work History
FLEET MANAGER
AMERICAN PEST
Maryland
03.2025 - 10.2025
- Managed daily fleet operations for pest control vehicles and equipment.
- Coordinated vehicle maintenance schedules to ensure optimal performance.
- Oversaw driver training programs to promote safety and compliance standards.
- Implemented GPS and telematics systems to monitor vehicle locations and driver behavior, enhancing fleet efficiency.
- Monitored fuel usage to reduce costs and improve sustainability efforts.
- Developed policies for vehicle use and maintenance across the fleet.
- Collaborated with vendors for timely procurement of vehicle parts and services.
- Ensured all drivers had valid licenses, completed required training, and adhered to safety standards.
- Created reports on vehicle utilization, mileage tracking and other metrics as needed.
- Oversaw the acquisition and disposal of vehicles, ensuring alignment with fleet requirements and budget constraints.
- Developed and managed the fleet budget, including forecasting and tracking expenses.
INTERIM FLEET MANAGER
AMERICAN PEST
Maryland
01.2025 - 03.2025
- Assumed responsibility for fleet when the previous manager resigned.
- Manage fleet assistant including work assignments.
WAREHOUSE ASSISTANT
AMERICAN PEST
Maryland
05.2023 - 01.2025
- Pioneered comprehensive safety protocol overhaul, establishing a zero-accident workplace.
- Implemented inventory management system in Springfield location to enhance stock control.
- Collaborated with new materials supplier to optimize ordering and material levels.
- Managed materials invoices by matching shipping documents across all warehouses.
- Streamlined warehouse storage practices to maximize space utilization.
- Maintained accuracy in inventory tracking, reducing discrepancies and stockouts.
- Fostered collaboration among teams to elevate operational standards.
- Cultivated culture of continuous improvement, resulting in increased productivity.
DISPATCHER
PARTS AUTHORITY
Maryland
10.2022 - 05.2023
- Optimized routes to decrease fuel costs and enhance delivery efficiency.
- Managed delivery routes, ensuring timely shipments and improved customer satisfaction.
- Utilized dispatch software to monitor shipments and maintain accurate inventory levels.
- Resolved customer inquiries regarding order status and delivery timelines.
- Collaborated with warehouse staff to prepare orders for efficient dispatching.
- Monitored fleet performance, promptly reporting issues to management for resolution.
WAREHOUSE FOREMAN
ARMY & AIR FORCE EXCHANGE SERVICE GATE 32 EXPRESS
Maryland
01.2021 - 10.2022
- Implemented marketing strategies that expanded client base and increased sales by 30%.
- Optimized team workflows to accommodate 30% sales growth without added expenses.
- Managed delivery routes to ensure timely deliveries and enhance customer satisfaction.
- Revamped safety protocols, achieving a 20% reduction in workplace accidents and improving compliance.
- Streamlined inventory management processes, decreasing losses by 15%.
- Enhanced warehouse efficiency through improved storage practices and organization.
WAREHOUSE MANAGER, DAYSHIFT
SP RICHARDS
Maryland
12.2018 - 12.2020
- Cultivated strong team spirit, reducing turnover by 20% through effective leadership and mentoring.
- Monitored warehouse KPIs, identifying trends to enhance continuous growth initiatives.
- Optimized warehouse flow, achieving a 15% reduction in processing time and improved throughput.
- Developed and executed cross-training program, increasing team flexibility and minimizing downtime.
- Conducted regular inspections to ensure equipment functionality and compliance with safety standards.
- Trained and mentored staff on best practices for warehouse procedures and safety protocols.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
- Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
- Coordinated cross-training programs for warehouse staff to ensure flexibility and coverage.
WAREHOUSE LEAD, DAYSHIFT
SP RICHARDS
Maryland
07.2018 - 12.2018
- Led a team of 18 members, fostering collaboration and high performance.
- Developed training program enhancing skills, promoting continuous improvement among team members.
- Reduced damage-related losses by inspecting materials during delivery.
- Maintained accurate inventory records for all incoming and outgoing materials.
- Operated forklift efficiently to support logistics operations.
- Trained new staff on proper warehouse procedures and equipment usage.
WAREHOUSE DOCK ASSOCIATE
SP RICHARDS
Maryland
05.2017 - 07.2018
- Loaded and unloaded freight using forklifts and hand trucks.
- Organized inventory for efficient retrieval and storage.
- Inspected incoming shipments for quality and accuracy.
- Maintained cleanliness and safety standards in work area.
- Collaborated with team members to streamline dock operations.
- Utilized warehouse management systems for tracking shipments.
- Maintained records of all incoming and outgoing shipments.
- Arranged stock in line with storage guidelines and moved out for shipment or floor sales.
- Worked closely with other departments within the organization to support timely order fulfillment.
- Pursued opportunities to learn job tasks in and areas to help team excel.
- Organized the dock area to ensure all shipments were accounted for.
- Used forklifts and associated equipment to transport items between trucks, storage, and sales floor.
Education
HIGH SCHOOL DIPLOMA -
WILDE LAKE HIGH SCHOOL
COLUMBIA, MARYLAND05-2009
Skills
- Fleet management and vehicle maintenance
- GPS tracking and driver training
- Budgeting and inventory control
- Problem solving and safety compliance
- Procurement strategies and team leadership
- Data analysis and operational efficiency
- Continuous improvement and preventive maintenance
- Employee management and vehicle disposal
- Training development
- Performance monitoring
- Coaching and mentoring
- Multitasking and organization
- Warehouse safety practices
- SOP maintenance and OSHA compliance
- Verbal and written communication skills
- Inventory replenishment strategies
- Attention to detail in operations
- Forklift operations expertise
Timeline
FLEET MANAGER
AMERICAN PEST
03.2025 - 10.2025
INTERIM FLEET MANAGER
AMERICAN PEST
01.2025 - 03.2025
WAREHOUSE ASSISTANT
AMERICAN PEST
05.2023 - 01.2025
DISPATCHER
PARTS AUTHORITY
10.2022 - 05.2023
WAREHOUSE FOREMAN
ARMY & AIR FORCE EXCHANGE SERVICE GATE 32 EXPRESS
01.2021 - 10.2022
WAREHOUSE MANAGER, DAYSHIFT
SP RICHARDS
12.2018 - 12.2020
WAREHOUSE LEAD, DAYSHIFT
SP RICHARDS
07.2018 - 12.2018
WAREHOUSE DOCK ASSOCIATE
SP RICHARDS
05.2017 - 07.2018
HIGH SCHOOL DIPLOMA -
WILDE LAKE HIGH SCHOOL