Tijae Gray
Rosedale
Summary
Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Overview
7
7
years of professional experience
Work History
Assistant
IT Future Highway
03.2022 - Current
- Advise Customers
- Assist Customers
- Welcoming visitors
- Answering phone calls
- Verbal Communication
- Troubleshoot Computers
Service Representative
Highs
09.2024 - 02.2025
- Advise Customers
- Assist Customers
- Welcoming visitors
- Answering phone calls
- Verbal Communication
Warehouse Worker
Amazon
02.2023 - 10.2024
- Move Boxes
- Operate Forklift
- Scan Packages
Front Desk / Transporter
Future Care and Autumn Lakes
06.2023 - 06.2024
- Answer calls
- Keep track of patient medical history
- Assist with ADLS
- Escort Patients to living area, outside, and rooms
- Moved patients in and out of vehicles and lifted on and off beds.
- Managed inventory of transport supplies, such as blankets and straps, ensuring availability and proper condition.
- Ensured patient privacy and confidentiality in accordance with HIPAA regulations during all transports.
- Lifted patients to move off beds, examination tables or stretchers.
- Monitored patient condition during transport, promptly reporting any changes to nursing staff.
- Provided physical support to patients to assist in performing daily living activities.
- Provided emotional support and reassurance to patients and their families during transport.
- Communicated effectively with patients of diverse backgrounds, ages, and medical conditions.
- Checked wheelchair and stretcher functionality prior to patient pick up.
- Managed transport documentation, accurately logging each patient transport in hospital records.
Crew Member
Wendy's
10.2021 - 03.2024
- Serving Customers
- Preparing and cooking food
- Meeting and greeting customers
- Operating cash registers
CNA Clinicals
Itworks
06.2023 - 06.2023
- Reminded patients to take prescribed medications or nutritional supplements.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Used mobility devices to transport patients.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Assisted residents in preparing for activities and social programs.
- Monitored food intake and output as directed by nursing staff.
CareGiver
Shirley Clowney
03.2021 - 12.2022
- Monitored health and well-being of clients and reported significant health changes.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Maintained clean and well-organized environment for client happiness and safety.
- Educated families about available resources for home health care services in the local community.
- Supported bathing, dressing and personal care needs.
- Administered prescribed medications on a timely basis following care plan instructions.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Head Lead Assistant
Marlo's Little Angels
06.2018 - 03.2020
- Assisted children with personal hygiene
- Maintained the activity area clean
- Served meals
Education
Clinical Certified Medical Assistant -
Loving Hearts Training Center
03-2025
CPR/BLS -
American Heart Association.
Baltimore, MD06-2023
High School Diploma -
Perry Hall Highschool
Baltimore, MD05-2023
Some College (No Degree) - Social Work
Morgan State University
Baltimore, MDSkills
- Customer service
- Data entry
- Patient transport
- Medical record management
- Time management
- Effective communication
- Team collaboration
- Problem solving
- Compassionate care
- Meeting planning
- Teamwork and collaboration
- Problem-solving
- Calm demeanor
- Multitasking and organization
- Online research
- Records management
- Positive and professional
- Client interaction
- Goal setting
- Email correspondence
- Call reception
- Meeting scheduling
- Patient care
- Electronic health records
- Vital signs monitoring
- Medical terminology
- HIPAA compliance
- Conflict resolution
- Record keeping
- Communication skills
- Inventory management
- Emotional support
- Assistance with ADLs
- Mobility assistance
- Vital signs assessment
- Room cleaning and restocking
- Home care aide (HCA)
- Feeding assistance
- Verbal and written communication
- Operating EKG equipment
- Cleaning and sanitizing
- Communicating with patient families
- Certified clinical medical assistant (CCMA)
- Patient confidentiality
- Phlebotomy techniques
- Medical records management
- Clinical and administrative support
- Problem-solving abilities
- First aid
- First aid certified
- Teamwork
- Certified medical assistant
Timeline
Service Representative
Highs
09.2024 - 02.2025
CNA Clinicals
Itworks
06.2023 - 06.2023
Front Desk / Transporter
Future Care and Autumn Lakes
06.2023 - 06.2024
Warehouse Worker
Amazon
02.2023 - 10.2024
Assistant
IT Future Highway
03.2022 - Current
Crew Member
Wendy's
10.2021 - 03.2024
CareGiver
Shirley Clowney
03.2021 - 12.2022
Head Lead Assistant
Marlo's Little Angels
06.2018 - 03.2020
Clinical Certified Medical Assistant -
Loving Hearts Training Center
CPR/BLS -
American Heart Association.
High School Diploma -
Perry Hall Highschool
Some College (No Degree) - Social Work
Morgan State University