Tijanay Oliver
Clinton
Summary
Dynamic professional with a proven track record in patient monitoring and team communication, exemplified during tenure at Petsmart Vet Services. Skilled in surgical assistance and adept at problem-solving, consistently enhancing team collaboration and patient care. Demonstrates a strong ability to manage emergency situations and improve client relationships through exceptional service and expertise.
Overview
4
4
years of professional experience
Work History
Vet Technician
Petsmart Vet Services
08.2023 - Current
- Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
- Contributed to team collaboration through effective communication and cooperation with colleagues.
- Assisted in surgical procedures with proper preparation and sterilization techniques, ensuring a safe environment.
- Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
- Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
- Managed appointment scheduling effectively to accommodate urgent cases while maintaining daily workflow balance within the clinic setting.
- Improved patient care by providing compassionate assistance during exams, surgeries, and medical procedures.
- Educated pet owners on preventative care measures to promote optimal animal health longterm.
- Developed strong relationships with clients through excellent customer service skills and genuine compassion for their pets'' needs.
- Administered medications and vaccinations as prescribed, contributing to the overall well-being of animals.
Pharmacy Technician
CVS Pharmacy
02.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Security Officer
Allied Universal Security Services
01.2021 - 01.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Education
High School Diploma -
Crossland
Temple Hills Md05-2019
Skills
- Patient monitoring
- Surgical assistance
- Team communication
- Physical examinations
- Problem-solving skills
- Team collaboration
Timeline
Vet Technician
Petsmart Vet Services
08.2023 - Current
Pharmacy Technician
CVS Pharmacy
02.2023 - Current
Security Officer
Allied Universal Security Services
01.2021 - 01.2023
High School Diploma -
Crossland
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