Timeka Mcrae

Monitored inventory levels to prevent theft and loss, ensuring asset protection protocols were followed.

• Developed and implemented training programs for staff on safety and theft prevention measures.
• Collaborated with law enforcement during investigations to enhance response strategies regarding theft incidents.
• Led a team in executing loss prevention strategies, resulting in enhanced store security practices.
• Analyzed incident reports to identify trends and develop proactive measures against potential risks.
• Provided support during internal and external audits, ensuring compliance with company policies and regulatory requirements.
• Maintained accurate records of investigations, incidents, training sessions, audit findings, and other relevant documentation related to asset protection operations.
• Oversaw the proper use of security equipment such as CCTV cameras, alarm systems, and electronic article surveillance devices.
• Reduced inventory shrinkage by conducting thorough audits, identifying discrepancies, and recommending corrective actions.
• Achieved to recover over $5,000 in unpaid that was loaded on to a member box truck.

• Oversaw daily operations, ensuring adherence to safety and quality standards.
• Trained and mentored team members on best practices and operational procedures.
• Streamlined inventory management processes to reduce waste and improve efficiency.
• Implemented improved workflow strategies that enhanced productivity across the department.
• Boosted overall employee morale by fostering a positive work environment and promoting open communication.
• Oversaw efficient inventory stocking and supply rotation.
• Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
• Led team to achieve high performance standards through consistent coaching and feedback.
• Managed team schedules, department projects and quality assurance.
• Implemented innovative solutions to resolve recurring issues, increasing overall departmental success.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

• Trained and supervised staff to ensure compliance with company policies and procedures.
• Managed inventory control processes, optimizing stock levels and reducing shrinkage.
• Developed and implemented visual merchandising strategies to enhance store presentation.
• Conducted regular sales analysis to identify trends and adjust marketing strategies accordingly.
• Assisted in recruitment and onboarding of new employees, fostering a positive work environment.
• Monitored customer service standards, ensuring exceptional shopping experiences for all patrons.
• Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
• Completed routine store inventories.
• Managed scheduling for store shifts to accomplish proper staffing.
• Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Boosted store profitability with efficient scheduling, cost control measures, and loss prevention strategies.
• Managed vendor relationships to ensure timely deliveries, quality merchandise, and favorable terms for the store.
• Controlled store inventory and reviewed cash handling and operations reports.
• Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
• Monitored inventory levels, facilitating timely replenishment to maintain product availability.
• Led team meetings to communicate goals, promote collaboration, and address performance issues.
• Resolved customer complaints effectively, improving satisfaction rates and fostering loyalty.
• Answered questions about store policies and addressed customer concerns.
• Exhibited excellent people skills during interaction with employees and customers.
• Controlled operational compliance, safety and business standards to maximize efficiency and comply with corporate policy.

• Led team in achieving service excellence, enhancing member satisfaction through effective training programs.
• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
• Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
• Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
• Monitored customers and employees to evaluate loss prevention risks, performance and customer service.
• Supervised existing employees and recruited, interviewed and hired new ones.
• Conducted regular reviews of operations and identified areas for improvement.
• Frequently inspected production area to verify proper equipment operation.
• Developed effective improvement plans in alignment with goals and specifications.
• Managed cross-functional projects, ensuring timely completion and alignment with company goals.
• Ensured compliance with all relevant industry regulations and safety guidelines within the department''s operations.
• Organized regular meetings with direct reports to discuss progress on projects and strategize future goals.
• Identified areas for improvement within the department, developing action plans to address those needs effectively.

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Maintained knowledge of store products to assist customers with inquiries and recommendations.
• Provided exceptional customer service, ensuring a positive shopping experience for all patrons.
• Managed cash register operations, balancing cash drawers at beginning and end of shifts.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Addressed customer needs and made product recommendations to increase sales.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Supported marketing initiatives by setting up and maintaining promotional displays.