Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timothy S. Cornell

Sparrows Point

Summary

Resilient and adaptable leader with strong strategic decision-making skills seeking an opportunity to administer and deliver solutions to real customer problems

Overview

20
20
years of professional experience

Work History

Territory Manager

Jacent Strategic Merchandising
10.2020 - Current
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Achieved sales goals and service targets by cultivating and securing customer relationships.

OPERATIONS AND ASSET PROTECTION BUSINESS PARTNER

Macy’s Corporation
10.2018 - Current
  • Manage all payroll/non-payroll expense; directly responsible for EBIT%, responsible for P&L
  • Drive overall store scorecard results by focusing efforts on the following tactics: shopping environment, pricing and signing, workload planning; Profit: staffing and weekend compliance, logistics, shortage and safety
  • Direct the receiving and processing of all merchandise receipts; ensure back of house standards are maintained in multiple stores
  • Develop floor plans for lease business models
  • Correspond with all vendors for project related work
  • Analyze store shortage and implement reduction
  • Manage staffing working with the staffing group and ensure adherence to the daily staffing plan
  • Ensure that all procedures, policies, exposure standards and shortage awareness are thoroughly understood by the store team including all executives and associates
  • Hold weekly meetings to develop planning strategies for the senior executive management team
  • Clearly communicate store and company objectives so both executives and associates are well informed
  • Direct total store facilities maintenance; create a safe and clean environment for both customers and associates
  • Manage supply budgets and supply chain process for more multiple stores
  • Initiate and implement shortage and safety programs, conduct safety audits, and train on safety best practices
  • Monitor staffing and payroll allocations, and create reconciliation plans daily to budget payroll
  • Create a positive, inclusive work environment focusing on internal and external customer service and safety
  • Address associate concerns in a reasonable and fair manner, consistent with the values expected by the Company
  • Monitor and address performance issues on a timely basis; administer responsibility based performance as needed
  • Utilize review process as a tool for associate talent development, promotion and advancement
  • Lead associates in support of community service opportunities
  • Operations
  • Sales
  • Development
  • Training
  • Human-Resources
  • People

STORE MANAGER

LUXOTTICA
10.2017 - 10.2018
  • Set clear expectations that the store and Team Members be guest ready at all times
  • Orchestrated the flow on the floor
  • Worked with Team Members to develop clear action plans for immediate and future development
  • Delivered clear motivating and developmental feedback in a timely manner
  • Created a culture of being Simple, Fun and In-style.
  • Completed annual performance reviews along with monthly coaching conversations with all Team Members.
  • Identified areas of opportunity and created action plans for improvement.
  • Recruited the highest caliber talent / maintained a bench of potential applicants
  • Created schedules taking into account business trends, forecast and host traffic.
  • Owned the business and adjusted schedules as necessary to meet business need.

STORE MANAGER

CVS HEALTH
08.2016 - 10.2017
  • Developed business strategies to increase basket size, expand store traffic and optimize profitability
  • Met sales goals by training, motivating, mentoring and providing feedback to sales staff
  • Ensured high levels of customers satisfaction through excellent service
  • Completed store administration and ensured compliance with policies and procedures
  • Maintained outstanding store condition and visual merchandising standards
  • Reported on buying trends, customer needs, and profits
  • Proposed innovative ideas to increase market share
  • Conducted personnel performance appraisals to assess training needs and build career paths
  • Mitigated all issues that arose from staff and/or customers (complaints, grievances etc)
  • Completed payroll weekly.
  • Ensured all operating policies and procedures were followed at the highest level to include merchandising and store presentation, timely and accurate implementation of approved marketing programs and promotions.
  • Ensured accurate completion of all sales transactions, and utilization of all sales strategies and resources.

LOGISTICS MANAGER

Macy’s Corporation
09.2012 - 07.2016
  • Oversaw logistical and technological processes to control product quality, inventory levels, timing, and expenses
  • Facilitate the start to finish process of unloading trucks from distribution centers, pushing merchandise to the floor, and training teams on proper placement of merchandise
  • Ensure executive team leaders and logistics team leaders understand replenishment and backroom best practices and follow up with team when needed
  • Ensured teams are following proper presentation guidelines when merchandising
  • Coordinated with the facilities team to partner with vendors/contractors needed for the general upkeep of the store
  • Followed up on work orders to ensure safety and cleanliness policies are kept up to standards according to the Maintenance Standards Reference Guide
  • Managed price change team to mark down merchandise through a scan and ticket system to place in the back room or ship back to the distribution center
  • Sustain the reverse logistics process by handling environmentally sensitive items and disposing and recycling of food and packaging of merchandise according to standards
  • Analyzed fulfillment reports reviewing buy online pick up in store and shippable fulfillment metrics to drive improvement with ship on time %
  • Ensured team members communicated and negotiated with vendors to drive results

ACCOUNTS REGIONAL MANAGER (Northeast Region)

Electrolux Major Appliances North America
08.2005 - 09.2012
  • Managed 48 stores in the Northeast Region, accounting for sales over $20M
  • Improved sales performance YoY by 18% increasing gross margin in Northeast Region
  • Served as a consultant to trade customers
  • Facilitated and lead multiple regional and local product trainings
  • Analyzed data to identify sales trends and developed actionable solutions to drive sustainable change
  • Awarded National and Regional Account Manager in 2007
  • Leveraged influential power to drive regional improvement decreasing shortage by 1% YoY

Education

Associates Degree Graduate - Business Administration

Community College of Baltimore County
05.2004

Skills

  • Supply Chain Management
  • Leadership Development
  • Process Improvement
  • Omni Channel
  • Asset Protection

Timeline

Territory Manager

Jacent Strategic Merchandising
10.2020 - Current

OPERATIONS AND ASSET PROTECTION BUSINESS PARTNER

Macy’s Corporation
10.2018 - Current

STORE MANAGER

LUXOTTICA
10.2017 - 10.2018

STORE MANAGER

CVS HEALTH
08.2016 - 10.2017

LOGISTICS MANAGER

Macy’s Corporation
09.2012 - 07.2016

ACCOUNTS REGIONAL MANAGER (Northeast Region)

Electrolux Major Appliances North America
08.2005 - 09.2012

Associates Degree Graduate - Business Administration

Community College of Baltimore County

Similar Profiles

CREATE PROFILE
Timothy S. Cornell