Timothy Furlong
University Park
Summary
Willing to follow guidelines and directions. Willing to work hard to achieve goals.
Overview
4
4
years of professional experience
Work History
Oil Change Technician
Jiffy Lube
College Park, MD
09.2022 - Current
- Performed oil changes efficiently, adhering to safety protocols and company standards.
- Conducted routine vehicle inspections, identifying maintenance needs and recommending services to customers.
- Maintained cleanliness of work area and tools, ensuring operational efficiency and safety compliance.
- Assisted in training new technicians on procedures, tools, and customer service best practices.
- Enhanced customer satisfaction through effective communication of service recommendations and addressing concerns promptly.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.
- Improved customer satisfaction by providing efficient and thorough oil changes in a timely manner.
- Collaborated with fellow technicians to complete complex jobs efficiently, ensuring minimal disruption to customer schedules.
Education
High School -
Northwestern High School
Hyattsville, MarylandSkills
- Oil change expertise
- Oil changes
- Tire rotations
- Windshield wiper replacement
- Filter replacement
- Fluid checks
- Customer service
- Attention to detail
Timeline
Oil Change Technician
Jiffy Lube
09.2022 - Current
High School -
Northwestern High School