Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jasmine ceballos

conowingo

Summary

Resourceful professional with strong call handling and customer service skills. Experienced in managing customer interactions and addressing issues promptly, committed to fostering positive customer relationships and supporting business objectives. Dedicated sales associate with expertise in retail merchandising and effective sales strategies. Skilled in resolving customer inquiries and complaints, ensuring a positive shopping experience that enhances brand loyalty and increases sales.

Overview

5
5
years of professional experience

Work History

Sales Associate

Whatnot
conowingo
01.2023 - Current
  • Provided support during live sales events, interacting with buyers and addressing queries.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty to the platform.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Provided accurate information about products, prices and services.
  • Assisted customers in navigating the online marketplace and finding desired items.

Pharmacy Technician

Walgreens
Forest Hill
03.2021 - 01.2023
  • Provided excellent customer service by addressing patient inquiries and concerns.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed incoming calls and addressed customer inquiries with professionalism.
  • Provided support during peak hours by prioritizing urgent calls effectively.
  • Answered calls in pleasant, calm voice and asked appropriate questions to direct callers to proper individuals.

Education

High School Diploma -

Birmingham High School
Lake Balboa Ca
07-2007

Diploma -

Nationa Carrier College

Skills

  • Inventory tracking
  • Flexible schedule
  • Retail merchandising expertise
  • Positive and professional
  • Customer engagement
  • Sales strategies
  • Call handling

Languages

Spanish
Full Professional

Timeline

Sales Associate

Whatnot
01.2023 - Current

Pharmacy Technician

Walgreens
03.2021 - 01.2023

High School Diploma -

Birmingham High School

Diploma -

Nationa Carrier College
Jasmine ceballos