Performance-oriented Sales Leader offering exceptional record of achievement over 25-year career in HVAC. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Business Development Manager
Fidelity Mechanical Services
04.2016 - Current
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Restructured pricing strategies based on market conditions, ensuring competitiveness while maintaining profitability.
Spearheaded the expansion into new markets by conducting in-depth analyses of competitor landscapes.
Collaborated with cross-functional teams to develop comprehensive proposals for prospective clients.
Negotiated contracts with vendors and suppliers, resulting in cost savings for the company.
Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
Negotiated and closed long-term agreements with new clients in assigned territory.
Exceeded annual sales targets consistently by cultivating a high-performance team culture focused on results.
Mentored junior staff members on best practices in business development, fostering professional growth within the team.
Implemented systems and procedures to increase sales.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Managed accounts to retain existing relationships and grow share of business.
Identified issues, analyzed information and provided solutions to problems.
Excellent communication skills, both verbal and written.
Resolved problems, improved operations and provided exceptional service.
Exercised leadership capabilities by successfully motivating and inspiring others.
Proven ability to develop and implement creative solutions to complex problems.
Demonstrated leadership skills in managing projects from concept to completion.
Delivered services to customer locations within specific timeframes.
Drove sales by developing multi-million dollar contract sales.
Senior Project Manager
Fidelity Mechanical Services
01.2010 - 04.2016
Managed budgets exceeding $5 million while effectively controlling costs through diligent financial oversight.
Monitored project progress, identified risks and took corrective action as needed.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Developed and implemented project plans and budgets to ensure successful execution.
Mentored junior project managers and team members to enhance their skills and career growth.
Partnered with project team members to identify and quickly address problems.
Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
Implemented change management processes to accommodate evolving project requirements while minimizing disruptions.
Sourced, vetted and managed vendors needed to accomplish project goals.
Crafted and maintained project plans and schedules to meet organizational objectives.
Updated customers and senior leaders on progress and roadblocks.
Organized and detail-oriented with a strong work ethic.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Conducted post-project evaluations to identify areas of improvement and implement corrective actions for future endeavors.
Ensured compliance with industry regulations by staying current on changes in legislation or guidelines relevant to projects'' scopes.
Exercised leadership capabilities by successfully motivating and inspiring others.
Strengthened communication skills through regular interactions with others.
Proven ability to develop and implement creative solutions to complex problems.
Project Manager
Fidelity Mechanical Services
08.2007 - 01.2010
Maintained open communication by presenting regular updates on project status to customers.
Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost-effectiveness.
Developed and maintained courteous and effective working relationships.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Paid attention to detail while completing assignments.
Demonstrated strong organizational and time management skills while managing multiple projects.
HVAC Foreman
Fidelity Mechanical Services
06.1998 - 08.2007
Developed and implemented new procedures to increase productivity and constructiveness.
Reworked positions and workflow based on individual abilities and production targets.
Inspected completed work to verify quality standards and compliance with criteria.
Facilitated seamless handovers between shifts by maintaining clear documentation of completed tasks and outstanding items requiring attention.
Evaluated incoming materials for quality and amounts ordered.
Scheduled job assignments for staff to monitor progress and performance.
Established clear priorities and production quality standards.
Directed projects according to schedule and quality demands.
Monitored usage of supplies and materials to establish cost effective operations.
Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
Raised overall crew proficiency with ongoing skill development initiatives targeting areas identified for improvement.
Created and implemented plans to maximize efficiency of workers.
Developed and maintained positive relationships with clients and other stakeholders.
Trained workers in proper methods, equipment operation and safety procedures.
Interacted with employees to demonstrate high standards and mitigate issues effectively.
Improved project efficiency by implementing streamlined scheduling and resource allocation processes.
Maintained a safe working environment through adherence to safety protocols and regular site inspections.
Checked equipment to determine if maintenance was required.
Ensured timely completion of projects with effective time management and prioritization of tasks.
Inspected equipment and tools used for safe operation.
Paid attention to detail while completing assignments.
Gained strong leadership skills by managing projects from start to finish.
Passionate about learning and committed to continual improvement.
Strengthened communication skills through regular interactions with others.
Cultivated interpersonal skills by building positive relationships with others.
Developed and maintained courteous and effective working relationships.
Worked effectively in fast-paced environments.
Education
Associate of Science - Computer And Information Sciences
Towson University
Baltimore, MD
05.2001
High School Diploma -
Fork Union Military Academy
Fork Union, VA
05.1998
Skills
Verbal and written communication
Strategic Partnerships
Closing Techniques
Team Collaboration
Sales Program Coordination
Customer Engagement
Account Management
Revenue Forecasting
Sales expertise
Team Leadership
Staff Management
Cost Management
Rapport and relationship building
Bid Request Management
Proposal Development
Solution selling
Sales Projections
Review of contracts
Accomplishments
Directed a team of 5 personnel. Consisting of two (2) Project Managers and Two (2) Estimators and one (1) Administrator bringing in $10-15 million per year being the sole Senior Business Development Manager.
Accomplished Lead Green Associate.
Certification
CSP - Certified Sales Professional
Timeline
Senior Business Development Manager
Fidelity Mechanical Services
04.2016 - Current
Senior Project Manager
Fidelity Mechanical Services
01.2010 - 04.2016
Project Manager
Fidelity Mechanical Services
08.2007 - 01.2010
HVAC Foreman
Fidelity Mechanical Services
06.1998 - 08.2007
Associate of Science - Computer And Information Sciences
Towson University
High School Diploma -
Fork Union Military Academy
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