Toni Ford
District Heights
Summary
Adaptable professional with over 10 years of work experience and proven knowledge of leadership, problem-solving, and workflow prioritization. Aiming to leverage my abilities to successfully fill the vacant role at your company.
Overview
12
12
years of professional experience
Work History
Processing Control Assistant
United States Postal Service
05.2025 - Current
- Keep maintenance and operation personnel informed of problems with any mail flow
- Documents and implements temporary scheme changes, updates routing schedules, and mail flow volume using computer syntax
- Answered incoming phone calls to process requests for mail flow control operator
- Works closely with management to provide effective assistance for specific aspects of business operations
- Gathers mail condition reports unavailable to operational personnel
- Provides employees and management with protocol to follow to resolve technical problems with systems at work stations
- Followed detailed directions from management to complete daily paperwork and computer data entry
Mail Handler
United States Postal Service
12.2020 - Current
- Loaded and unloaded mail trucks, sometimes lifting containers of mail onto equipment that transports items to sorting stations.
- Dumped sacks of mail onto conveyors for culling and sorting.
- Moved containers of mail, using equipment, such as forklifts and automated '' trains ''.
- Bundled, labeled and routed sorted mail to designated areas, depending on destinations and according to established procedures and deadlines.
- Sorted odd-sized mail by hand, sorted mail that other workers have been unable to sort, and segregated items requiring special handling.
- Operated various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers and bar-code sorters.
City Letter Carrier
United States Postal Sevice
05.2018 - 12.2020
- Bundled mail in preparation for delivery or transportation to relay boxes.
- Obtained signed receipts for registered, certified and insured mail, collected associated charges and completed any necessary paperwork.
- Recorded address changes and redirected mail for those addresses.
- Answered customers' questions about postal services and regulations.
- Delivered mail to residences and business establishments along specified routes by walking and driving, using combination of satchels, carts, cars and small trucks.
Assistant Manager
McLoones Pier House
04.2014 - 07.2018
- Planned and developed programs, agendas, budgets and services according to customer requirements.
- Directed administrative details, such as financial operations, dissemination of promotional materials, and responses to inquiries.
- Coordinated services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
- Inspected event facilities to ensure that conformed to customer requirements.
- Designed and implemented efforts to publicize events and promote sponsorships.
Education
High School Diploma -
Henry E. Lackey
Indian Head, MD06-2008
Skills
- Excellent written and verbal communication skills
- Skilled in Microsoft Office Applications
- Knowledgeable of current Postal Service, Product Expertise, and Federal Hazardous Materials regulations
- Ability to plan, schedule, and arrange meetings
- Ability to oversee and coordinate the purchase, inventory, and use of office equipment, supplies, and materials
- Maintaining records with paper and electronic filing systems
- Handling and Sorting Mail
- Heavy Machinery Operation
- Complex Problem-Solving
- Teamwork Skills
- Adaptable and Resilient
Contact
- Email: Tonicford1@yahoo.com
- Phone: (202) 271-5802
Timeline
Processing Control Assistant
United States Postal Service
05.2025 - Current
Mail Handler
United States Postal Service
12.2020 - Current
City Letter Carrier
United States Postal Sevice
05.2018 - 12.2020
Assistant Manager
McLoones Pier House
04.2014 - 07.2018
High School Diploma -
Henry E. Lackey