Tonu Vlad
Chisinau
Summary
Detail-oriented professional with strong expertise in time management, adaptability, and teamwork. Proficient in multitasking and equipped with advanced computer and communication skills, ensuring seamless customer service delivery. Demonstrates a fast learning ability and a solid understanding of opening and closing procedures, contributing to operational efficiency. Committed to leveraging skills to support organisational goals while fostering collaborative environments.
Overview
10
10
years of professional experience
Work History
Sales Representative
MusicShop
03.2025 - Current
- Developed and maintained relationships with key clients to enhance sales opportunities.
- Manage online orders / sales, providing best instruments such as pianos, guitars, violins, drums.
- Conducted market research to identify new customers segments and trends.
- Assisted call-in customers with questions and orders.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
Sales Representative
Travel Business Class
02.2023 - 02.2024
- Liaised effectively between customers and internal departments to facilitate smooth transactions.
- Resolved customer complaints promptly, ensuring customer satisfaction.
- Developed sales pitches tailored specifically to individual client needs.
- Boosted brand visibility by organising promotional events.
B2B Sales Representative
Grafit Holding
01.2021 - 01.2023
- Collaborated closely with marketing team to develop sales strategies.
- Enhanced sales performance with thorough knowledge of product range.
- Boosted brand visibility by organising promotional events.
- Maintained detailed records of sales activities for accurate forecasting.
Sales agent
International Travel Network
12.2018 - 11.2020
- Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
- Negotiated and closed sales to secure profitable deals and contracts.
- Applied exceptional customer service skills across all sales channels to engage prospects.
- Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
Chorister
The St. Dumitru Church
03.2015 - 05.2018
- Enhanced audience engagement with emotive and expressive singing techniques.
- Provided constructive feedback to peers, improving overall group performance quality.
- Developed sight-reading skills to facilitate quick learning of new pieces.
- Took initiative in organising sectional rehearsals, benefiting overall sound balance within the choir.
Technician/Mechanic
Autoaria
06.2015 - 12.2016
- Streamlined operations by implementing effective troubleshooting techniques.
- Maintained a clean working environment, upheld compliance with health and safety regulations.
- Applied practical solutions to address recurring system issues, boosted productivity levels considerably.
- Utilised specialist tools to assemble parts of machinery diligently.
Education
Business And Sales
Knowledge Mentors Business Training
UX/UI Designer - UX/UI Design
UX/UI Design Marathon
Diploma of Higher Education - Technician Mechanic
College «Centrul de Excelenţa în Transporturi din Chişinău»
Foundation Degree in Arts -
Art School "Alexei Stârcea"
Skills
- Time Management
- Adaptability
- Ability to Work in a Team
- Ability to Multitask
- Computer Skills
- Communication Skills
- Fast Learner
- Customer Service
- Opening and closing procedures
- Negotiation
Languages
Romanian
Native
Russian
Proficient (C2)
English
Fluent
Affiliations
- Playing piano in the evenings
Personal Information
Education
Current
Timeline
Sales Representative
MusicShop
03.2025 - Current
Sales Representative
Travel Business Class
02.2023 - 02.2024
B2B Sales Representative
Grafit Holding
01.2021 - 01.2023
Sales agent
International Travel Network
12.2018 - 11.2020
Technician/Mechanic
Autoaria
06.2015 - 12.2016
Chorister
The St. Dumitru Church
03.2015 - 05.2018
Business And Sales
Knowledge Mentors Business Training
Diploma of Higher Education - Technician Mechanic
College «Centrul de Excelenţa în Transporturi din Chişinău»
Foundation Degree in Arts -
Art School "Alexei Stârcea"
UX/UI Designer - UX/UI Design
UX/UI Design Marathon
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