Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tony Owusu Nsiah

Severn

Summary

Computer Science student at UMBC with hands-on experience in Java and C++. Skilled in object-oriented programming, algorithms, and data structures. Strong problem-solving abilities with a passion for software development and continuous learning.

Dynamic Pharmacy Technician with proven expertise at CVS Pharmacy, excelling in customer service and problem resolution. Adept at processing prescription claims and ensuring pharmacy law compliance, I enhance patient experiences through effective communication and teamwork. Recognized for maintaining high standards in inventory management and delivering exceptional support in fast-paced environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
Severn
01.2025 - Current
  • Greet and assist patients at the pharmacy counter.
  • Answer non-clinical questions about prescription status, refills, and store policies.
  • Receive new prescriptions (in person, electronically, or by phone under pharmacist supervision).
  • Enter prescription data accurately into the CVS pharmacy system.
  • Retrieve medications from shelves, verify lot numbers, and prepare them for pharmacist review.
  • Process prescription insurance claims.
  • Resolve issues such as prior authorizations, rejections, or coverage errors.

Sales Associate

Sams Club
Laurel
09.2023 - 01.2025
  • Assisted customers in locating products throughout the store.
  • Maintained cleanliness and organization of merchandise displays.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Contributed to a positive shopping experience through friendly interactions.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

Associate of Science - Computer Science

Anne Arundel Community College
Arnold, MD

Bachelor of Science - Computer Science

University of Maryland, Baltimore County
Baltimore, MD

Skills

  • Software development
  • Data analysis
  • Customer service
  • Problem resolution
  • Time management
  • Technical troubleshooting
  • Communication skills
  • Pharmacy law compliance
  • Inventory management
  • Team collaboration

Certification

  • Google's Foundations of Cybersecurity Certification
  • Google's Play It Safe: Manage Security Risks Certification

Timeline

Pharmacy Technician

CVS Pharmacy
01.2025 - Current

Sales Associate

Sams Club
09.2023 - 01.2025

Associate of Science - Computer Science

Anne Arundel Community College

Bachelor of Science - Computer Science

University of Maryland, Baltimore County

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Tony Owusu Nsiah