Tonya Swint

As Branch Chief of the Policy and Quality Assurance Branch, I lead a branch specializing in developing human resources policies and procedures for employees within the ATF/HRPD. My expertise thoroughly encompasses federal human resources statutes, regulations, and relevant case law.

• Administered quality assurance for Human Resources while supporting multiple assigned projects.
• Review reports, processes, and programs to ensure compliance with statutes and regulations.
• Direct and guide a team of employees in the application and interpretation of statutes and policies related to Staffing, Benefits, OWCP, Classification, Performance Management, and Classification.
• Established and conducted training classes to improve HR processes.
• Implemented policy coordination for the HROD; developed, evaluated, and interpreted new and existing human resources directives.
• Conduct quality reviews of actions taken within HR initiatives. Conduct and address internal and external audits and evaluations from OPM, JMD, and other auditing sources.
• Represent the Bureau in interagency meetings and conferences regarding ATF human resources systems initiatives, policy issues, and practices.
• Prepare and present reports, statistical information, proposals, and other information related to human resources initiatives.
• Analyzed operations and policy impacts regularly.
• Validate compliance with statute and regulation policies. Oversee the development and refinement of policies and procedures.
• Collaborate with the Deputy Division Chief in coordinating HR policy efforts to enhance programs and processes.
• Established QA procedures and regulatory guidelines based on Bureau policies for personnel actions.
• Assisted with recruitment, pay administration, performance management, e-OPF maintenance, and adverse action processing.
• Advised on career and career-conditional appointments, the application of veterans' preference, and incentives for relocation, recruitment, and retention.
• Direct and conduct internal and external audit reviews, and prepare qualitative and quantitative reports on findings. Instruct staff on the appropriate actions required to resolve findings, discrepancies, or recommended improvements to the organization's programs, processes, functions, or activities.
• Formulated and supervised innovative policies for improved HROD compliance with federal statutes and regulations.
• Directed the process of forming ATF guidelines.
• Adapted protocols based on new procedures in collaboration with Deputy Division Chiefs.
• Participated actively in JMD Policy Advisory workgroups.
• Achieved a desired work environment and performance by proactively advising and guiding employees on best practices, and overseeing HROD training.
• Managed full-cycle human resource operational activities to maximize HR employee performance.
• Programmed and compiled reports to provide management with accurate information and to comply with policies and procedures.
• Analyzed data gathered from surveys, focus groups or other methods to identify areas of improvement within the organization's HR practices.
• Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
• Advise leadership and personnel on driving HR policies and business strategy implementation. Developed and implemented recruitment strategies to attract qualified candidates.
• Conduct employee performance reviews, and implement corrective actions to increase productivity. Encouraged open communications, promoting positive and pro-employee work environment. Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
• Utilized analytics to refine recruitment, selection, and onboarding procedures.
• Evaluate current HR processes, and recommend changes when necessary to improve efficiency.
• Enhanced strategy formulation by staying current with industry trends through ongoing education.
• Organized staff teams to enhance productivity by leveraging employee strengths.
• Performed system analysis and testing to identify and resolve technical issues and inefficiencies.
• Developed and implemented recruiting strategies to meet current or anticipated staffing needs, and coordinated with management on recruitment strategies.
• Developed and enforced company policy and procedures relating to human resources activity.
• Prepare reports related to personnel activities, including hiring, terminations, transfers, and promotions.
• Liaised with auditors to complete annual audits related to staffing and benefits, and maintain compliance with federal requirements.
• Presented audit results to management teams, delivering information in non-technical terms for easy understanding.
• Assisted in preparing audit plans based on established objectives and standards.
• Designed internal control policies to improve audit scores.
• Researched and implemented best practices to improve audit results.
• Collaborated closely with other team members to develop effective audit plans.
• Identified and assessed areas of significant business risk and internal control weaknesses.
• Collaborated with external partners to complete audits.
• Maintained open communication with external auditors regarding coordination of audits.
• Cross-trained employees, enabling completion of priority tasks during personnel absences.
• Worked closely with management to discuss external audit results and action plans.
• Drafted reports summarizing audit results while highlighting any irregularities or inconsistencies found during the process.

• Collaborated effectively to advance organizational initiatives and mission-driven goals.
• Coordinated HR policy alongside the Deputy Division Chief.
• Directed policy interpretation for issues related to staffing, benefits, classification, compensation, performance management, Schedule A, pay setting.
• Advised supervisors and management about relevant laws, regulations, and procedures.
• Assessed and analyze new and existing HROD directives.
• Implemented strategic solutions for identified concerns.
• Directed the execution of performance management and recognition initiatives.
• Supervised, oversee, and disseminate workload assignments for Performance Management and Recognition Branch employees (Human Resources Specialist) in Information Systems, Reporting, Performance Work Plans (PWP), Rating-Based/Non-Rating-Based Cash Awards, Quality Step Increase (QSI), Foreign Language Awards (FLA) Program, and Time-Off Awards.
• Created clear benchmarks for deadlines and milestones.
• Collaborated with EEO, Chief Counsel, and Security Branches to ensure compliance related to discrimination, employee conduct, and employee disciplinary actions, to determine eligibility for recognition and program participation, and to revise or establish new ATF policies.
• Established innovative methods to improve branch and agency recruitment and retention processes.
• Evaluated current methods of establishing vacancy announcements to improve the qualified candidate pool, enabling PMB to hire 'well-qualified' candidates by offering workforce flexibility and incentives.
• Coordinated and conduct interviews and panels to facilitate potential new employees, and determine applicant and employee selections.
• Enhanced supervisor/employee contact in a virtual environment.
• Addressed current events impacting the organization in meetings.
• Facilitated targeted training for teams and individuals when necessary.
• Formulated and implemented standard operating procedures (SOPs) and FAQ documents.
• Updated Orders to reflect changes in JMD and ATF policies.
• Managed program overhaul to enhance efficiency.
• Formulated vendor proposal for new testing bid.
• Conducted cost analysis using comparison spreadsheets for managerial review.

Serve as Team Leader expertly, ensuring system quality assurance for Human Resources payroll/processing and HRIS systems. Responsible for providing leadership, advice, training, and guidance in ensuring system accuracy for Human Resources Information Systems (HRIS) at the Headquarters level for 15 field offices nationwide.

• Advised and served as point of contact for HRIS related to Payroll/Personnel, benefits, classification, position management, system security, organizational structure, onboarding, and staffing.
• Served as Program Manager for the Bureau’s’ Headquarter Orientation Program (Onboarding) for ATF Headquarters.
• Oversaw and disseminate workload assignments for ATF’s Payroll/Processing branch employees (Human Resources Specialist) in information systems, payroll, and staffing.

• Served as Program Manager for the Bureau’s’ Headquarter Orientation Program (Onboarding) for ATF Headquarters.
• Oversaw and disseminated workload assignments for ATF’s Payroll/Processing branch employees (Human Resources Specialist) in information systems, payroll, and staffing.
• Provided system operational advice based on reports, procedures, and regulations to support decision-makers in achieving overall agency goals, objectives, and priorities.
• Collaborated and advised management within the Executive Senior Staffing Branch for ATF’s senior-level employees to ensure accurate staffing regulations and executive orders are addressed and reflected on the “Request for Personnel Action” and payroll documents.
• Collaborated with EEO in promoting equal opportunity and non-discriminatory practices by the Department and Federal regulations. Develop detailed employee statistical calculation reports based on requirements used to complete the agency EEO MD-715 annual
• Directed a team to ensure system quality for HR processes.
• Oversaw initiatives to sustain accurate system information in various field offices.
• Advised and served as point of contact for HRIS related to payroll/personnel, benefits, classification, position management, system security, organizational structure, onboarding, and staffing.
• Established and monitored orientation programs at ATF Headquarters.
• Distributed tasks related to information systems, payroll, and staffing within the Human Resources department.
• Represented the Bureau in interagency meetings, conferences, and committees on ATF human resources systems initiatives, policy issues, and practices.
• Developed efficient and effective reporting programs, and report spreadsheets that reflect program and system progress, workload, and other management reporting for use in operational and administrative analysis for development and monitoring.
• Developed a detailed database for agency employees to use as a personnel-tracking system for HR reports.
• Provided system operational advice based on reports, procedures, and regulations to support decision-makers in achieving overall agency goals, objectives, and priorities. Updated and maintained agency organizational structure charts, and table management.
• Collaborated and advised management within the Executive Senior Staffing Branch for ATF’s senior-level employees to ensure that accurate staffing regulations and executive orders are addressed and reflected on the 'Request for Personnel Action' and payroll documents.
• Aligned with EEO to promote equal opportunity, and adherence to regulations.
• Developed detailed employee statistical calculation reports based on the requirements used to complete the agency EEO MD-715 annual report. Programmed and developed all agency financial, statistical, and human resources reports for high-level and low-level management officials.

Served as a report writer for management, responsible for the programming and development of comprehensive financial, statistical, and human resources reports. These reports were tailored for both high-level and low-level management officials, ensuring clarity and accuracy in data presentation.

• Updated and maintained the agency's organizational structure charts, and managed the associated tables.
• Developed comprehensive and efficient reporting programs and spreadsheets that accurately represent program and system progress, workload, and other essential management metrics. These tools were utilized for operational and administrative analysis, aimed at effective development and monitoring. Furthermore, I established detailed databases for agency personnel, serving as a personnel tracking system to facilitate the generation of HR reports.
• Prepare and present reports, statistical information, proposals, and other information related to human resources initiatives.
• Represented the Bureau in interagency meetings and conferences regarding ATF human resources systems initiatives, policy issues, and practices. Planned meetings and conferences involving senior management officials to establish human resources information systems and reports.
• Developed and programmed financial, statistical, and human resources reports for senior management officials.
• Created financial, statistical, and human resources reports for management officials at both senior and entry levels.
• Provided expert advice to management on operations and policies, while continuously analyzing and evaluating the effectiveness of the human resources information systems.
• Collaborated with management, human resources employees, and contracting officials to identify operational deficiencies. Additionally, I recommended, negotiated, and tracked preventive and corrective actions.
• Responded to special assignments and requests (Congressional Correspondences, EEO MD-715 Annual Report, and Settlement Agreements). Designed and developed a database for tracking retirement.
• Reviewed and assessed the effectiveness of current performance management awards and ratings, generating reports on findings to ensure compliance with regulations and accuracy in processing.
• Provided advisory services that assist management in effectively planning and developing skills or initiatives that help organize, manage, and evaluate the agency's mission.
• Resolved complex personnel, payroll, and staffing errors, both manually and through automation. I developed and analyzed HR system data to ensure accuracy and compliance with regulations.
• Developed comprehensive employee calculation spreadsheets for the analysis of benefits and costs. Additionally, I designed and implemented a database for the purpose of tracking retirement plans and Voluntary Separation Incentive Packages (VSIPs).
• Advised senior management officials regarding the procedures involved in updating and modifying the organizational structure. Established and maintained agency organizational structure charts, as well as detailed calculation spreadsheets, and graphical representations.

As a Human Resources Management Specialist, I provided support for over 160 employees. I offered technical expertise and advice for the daily operations of the National Finance Center (NFC) system. I was recognized for my exceptional analytical skills, effective problem-solving methods, and for developing detailed database reports and calculation spreadsheets for agency officials.

• Provided technical expertise and advice for the daily operations of the National Finance Center (NFC) system. I was recognized for my exceptional analytical skills and problem-solving techniques, as well as for creating detailed database reports, graphs, and calculation spreadsheets for the agency.
• Compiled reports summarizing monthly expenses incurred by each department within the organization.
• Analyzed financial data to recommend cost-saving measures for the organization.
• Maintained accurate records of all personnel transactions including promotions, transfers, terminations.
• Assessed company operations for compliance with safety standards.
• Developed efficient and effective reporting programs and spreadsheets that track program and system progress, workload, and other management metrics for operational and administrative analysis related to NEA's Strategic Plan. Additionally, I created detailed databases for agency employees to use as a personnel tracking system for HR reporting.
• Provided guidance, monitored, and tracked awards and performance evaluations. Addressed and resolved employee relations issues and situations. Offered technical advice to management regarding performance evaluations and awards.
• Served as the Information Systems Security Officer for the NFC.
• Collaborated with management, HR employees, and contracting officials to identify operational deficiencies, and recommend, negotiate, and track preventive and corrective actions.
• Conducted special assignments and requests, including Congressional correspondences, the EEO MD-715 annual report, and settlement agreements. Designed and developed a database for tracking retirements. Additionally, I led the EEO Recruitment Program to hire Schedule A employees, conducted seminars, and participated in federal job fairs to promote diversity in recruitment. My role also involved recruiting and selecting applicants for both excepted and competitive service positions.
• Resolved complex personnel, payroll, and staffing errors, both manual and automated. I developed and analyzed HR system data to ensure accuracy and compliance with regulations.
• Maintained and applied position classification standards and PD numbers to the newly established Master Records of position descriptions, and established individualized position numbers for a variety of different grade levels.
• Created detailed databases for agency employees to use as a personnel tracking system for HR reports.
• Addressed and resolved employee relations issues. Provided technical advice to management on performance evaluations and awards.