TONYA THOMAS
Randallstown
Summary
Detail-oriented professional with strong skills in legal document processing, records management, and case file preparation. Committed to ensuring compliance and accuracy in all operations.
Overview
2024
2024
years of professional experience
Work History
Process Server
Sheriff Department for Baltimore City
Baltimore
11.2021 - 10.2023
- Coordinated with law enforcement to ensure safe document delivery.
- Maintained accurate records of all served documents and associated details.
- Assisted in preparing case files for court proceedings.
- Maintained records of all served documents in accordance with applicable laws.
- Assisted in preparing case files for court proceedings as needed.
- Notified clients of successful or unsuccessful service attempts.
Judiciary Clerk
District Court for Baltimore City
Baltimore
02.2007 - 09.2021
- Processed legal documents for court cases efficiently and accurately.
- Filed official court documents in compliance with legal standards and deadlines.
- Reviewed court documents to ensure accuracy and completeness of information.
- Prepared legal documents for filing in the court system.
- Assisted attorneys in preparing case files and exhibits for trials.
- Organized and maintained case files according to established procedures.
- Entered data into computer systems to maintain an up-to-date database of cases handled by the judiciary department.
- Communicated with the public regarding court procedures and requirements.
Financial Aid Clerk
TESST College of Technology
Baltimore
07.2003 - 12.2005
- Processed financial aid applications for students at TESST College of Technology.
- Assisted students in understanding financial aid options and requirements.
- Processed federal, state, and private loan applications.
- Reviewed and verified documentation for compliance with regulations.
- Maintained accurate records of student financial aid information.
- Verified accuracy of all submitted forms and documents prior to submission.
- Supported various tasks assigned by supervisor to ensure team efficiency. as assigned by supervisor or department head.
Research Adjustment Rep II
Bank of America
Baltimore
1995 - 10.2002
- Resolved customer complaints and provided effective solutions promptly.
- Consistently met daily performance goals set by management team members.
- Answered phone calls and directed them to appropriate personnel.
Operations Analysts I
NationsBank
Baltimore
1994 - 1995
- Developed reports to monitor key performance indicators for management review.
- Generated regular reports summarizing the status of ongoing projects or initiatives.
- Maintained up-to-date records of all transactions related to operational activities.
Operations Analyst I
Maryland National Bank
Baltimore
1992 - 1994
- Reconciled general ledger accounts daily.
- Assisted in establishing quality control standards to enhance operational consistency.
- Participated in V1R11 conversion testing to ensure system functionality and accuracy.
- Processed daily wires for Same Day Settlement accounts, ensuring timely transactions.
Supervisor
Maryland National Bank
Baltimore
1990 - 1992
- Supervised daily banking operations, ensuring compliance with policies and enhancing operational integrity.
- Maintained accurate records of employee performance, attendance, and leave requests to support effective team management.
- Implemented quality control measures to uphold company standards.
- Prepared Lundy Mae III microfilm for shipment to lab, facilitating timely processing and analysis.
- Organized Lundy Mae III microfilm for accurate and timely shipment to the laboratory.
Assistant Supervisor
Maryland National Bank
Baltimore
1986 - 1990
- Delegated daily tasks to team members to optimize group productivity.
- Facilitated communication between departments to enhance workflow efficiency.
- Supported daily operations by coordinating customer service activities.
- Maintained accurate records of transactions and account information.
- Ensured safety regulations were followed at all times by employees.
Operations Clerk III
Maryland National Bank
Baltimore
1984 - 1986
- Processed customer transactions using bank software, ensuring accuracy and timeliness.
- Maintained accurate records for daily operations to support seamless workflow.
- Executed On-Line Reject Re-entry (OLRR) work, facilitating prompt resolution of transaction issues.
- Assisted in maintaining accurate records for daily operations.
- Recorded signatures for parcel deliveries of incoming checks to maintain accurate tracking.
Education
Bachelor of Science - Business Administration
Morgan State University
Baltimore, MD05-1984
Skills
- Legal document processing
- Case file preparation
- Legal compliance
- Compliance adherence
- Records management
- Document tracking
- Client notification
Timeline
Process Server
Sheriff Department for Baltimore City
11.2021 - 10.2023
Judiciary Clerk
District Court for Baltimore City
02.2007 - 09.2021
Financial Aid Clerk
TESST College of Technology
07.2003 - 12.2005
Research Adjustment Rep II
Bank of America
1995 - 10.2002
Operations Analysts I
NationsBank
1994 - 1995
Operations Analyst I
Maryland National Bank
1992 - 1994
Supervisor
Maryland National Bank
1990 - 1992
Assistant Supervisor
Maryland National Bank
1986 - 1990
Operations Clerk III
Maryland National Bank
1984 - 1986
Bachelor of Science - Business Administration
Morgan State University