Tooba Wahlla
Gambrills
Summary
Customer-focused banking professional with experience in financial services, sales, and client relationship management. Skilled in handling high-volume transactions, identifying customer needs, and delivering personalized financial solutions while maintaining strict compliance and accuracy.
Overview
6
6
years of professional experience
Work History
Banker
JPMorgan Chase
Severna Park
2026.01 - Current
- Resolved customer issues promptly while maintaining strong relationships.
- Advised customers on bank products, services and financial planning options.
- Maintained knowledge of products and services offered by the bank.
Marketing Intern
Saheli - South Asian Clothing Marketplace App
2024.04 - Current
- Led digital marketing campaigns, optimized engagement using data, and built community partnerships to increase brand awareness through social media.
Volunteer Coordinator
Humanity First USA
2020.05 - Current
- Coordinated relief projects and fundraising efforts, managing logistics and teams to support local and global communities.
Full time teller
PNC Bank
2025.05 - 2026.01
- Handling daily banking transactions with accuracy and efficiency, managed ATM operations, and upheld strict cash handling procedures while delivering exceptional customer service
- Assisted clients with account inquiries and banking services effectively.
Sales Associate
Soma Intimates
2024.03 - 2025.04
- Provided personalized service and promoted digital tools, increasing loyalty, engagement, and sales accuracy.
Receptionist/Dental assistant
Smile RX Dental
2023.08 - 2024.01
- Receptionist managed front-desk operations and resolved patient concerns while ensuring accurate records and efficient scheduling.
Sales Associate
Loft (Ann Taylor, Inc.)
2022.10 - 2023.04
- Built customer relationships and promoted products and loyalty programs to support sales and brand engagement.
Cashier
Crumbl Cookies
2022.03 - 2022.09
- Delivered fast-paced service, maintained cash handling accuracy, and resolved customer issues during high-volume hours.
Education
Associate Degree - Business Administration
Anne Arundel Community College
Arnold, MD2026-05
High School Diploma -
Old Mill High School
Millersville, MD2022-06
Skills
- Customer Service
- Sales
- Organizing Records
- Management
- Microsoft Office
- Communication
- Teamwork
- Bilingual (English, Urdu, Hindi, Punjabi)
- Adaptability
- Relationship building
Timeline
Banker
JPMorgan Chase
2026.01 - Current
Full time teller
PNC Bank
2025.05 - 2026.01
Marketing Intern
Saheli - South Asian Clothing Marketplace App
2024.04 - Current
Sales Associate
Soma Intimates
2024.03 - 2025.04
Receptionist/Dental assistant
Smile RX Dental
2023.08 - 2024.01
Sales Associate
Loft (Ann Taylor, Inc.)
2022.10 - 2023.04
Cashier
Crumbl Cookies
2022.03 - 2022.09
Volunteer Coordinator
Humanity First USA
2020.05 - Current
Associate Degree - Business Administration
Anne Arundel Community College
High School Diploma -
Old Mill High School