Tori Kessie
Columbia
Summary
Dedicated student with a strong foundation in technical support and problem-solving. Proven ability to resolve issues effectively while collaborating in a healthy environment. Willing to work through adversity and challenges to succeed in the workforce.
Overview
1
1
year of professional experience
Work History
Student Employee
Howard County Government
Columbia
06.2026 - Current
- Resolved technical and online support issues, enhancing user experience in a remote work environment.
- Assisted in troubleshooting digital and cyber-related challenges, contributing to timely issue resolution.
- Strengthened problem-solving, communication, and time management skills while collaborating in a virtual workplace.
- Prioritized and organized tasks to meet service goals and improve overall service delivery.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Volunteer
Church
Columbia
12.2025 - 03.2026
- Coordinated community events and church activities, enhancing engagement and participation.
- Facilitated distribution of food and supplies during outreach programs, supporting families in need.
- Supervised children in children's room during long services, ensuring a positive and orderly environment.
- Assisted with technical setup and production activities in children's room during events.
Education
Still in High School -
Atholton High School
Columbia, MD05-2028
Skills
- Customer service
- Technical support
- Problem solving
- Computer skills
- Time management
- Task prioritization
- Team collaboration
- Teamwork and collaboration
- Communication skills
- Flexible schedule
Languages
Twi
Limited
Spanish
Limited
Timeline
Student Employee
Howard County Government
06.2026 - Current
Volunteer
Church
12.2025 - 03.2026
Still in High School -
Atholton High School