Toye Brown
Laurel,MD
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric and patient healthcare experience. Personable and compassionate with excellent communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Collaborate with medical professionals, patients and family to provide continuous top-quality care.
Overview
17
17
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant
Complete Care
07.2024 - Current
- Under the supervision of licensed nursing staff, the CNA shall assume responsibility for participating in the delivery of direct/indirect care to residents as assigned and report all observations/changes in resident's condition to the licensed nursing staff
- The following is summary of the functions of this individual's job
- He/She may perform other duties as assigned, which are not listed below; and specific functions may change from time to time
- This individual may be required to float throughout the facility at anytime per the request of the Nursing Supervisor
- Adhere to WCAS and Nursing Department policies and procedures
- Maintain resident rights, including right to privacy
- Treat residents with respect both physically and emotionally
- Sensitive to residents emotional, social and spiritual needs
- Perform data gathering activities necessary for resident care
- Take vital signs and reports to appropriate nurse
- Listens to shift report and seeks clarification as needed
- Answers resident call bells to determine the resident's needs and responds accordingly or reports need to appropriate nurse
- Provides personal hygiene and comfort measures to residents as directed by the licensed nurse
- Provides AM/PM care according to skincare protocols
- Provides oral hygiene and hair/nail care as needed
- Changes linens as needed
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Direct Support Staff
Family & Children's Services
02.2021 - Current
- Created a comfortable and safe stay for victims and children while at the DVSH
- Responded to requests for entry into the DVSH; these request occur from the 24 hour domestic violence hot line and the Lethality Line
- Assessed clients for appropriateness of placement and ensure safe placement of family in danger
- Collaborated with other case managers who work within the DVSH program, respond to the needs of victims who contact SCS through 24 hour hotline
- Maintained informational packets and other resources regarding domestic violence.
- Educated victims regarding issues related to domestic violence.
- Referred and transferred the victims to the appropriate DVSH staff for individual or group therapeutic services
- Assisted with the upkeep of the DVSH; maintained common areas and work alongside victims to keep the DVSH comfortable and clean
- Ensured safety, keeping observance of the camera system and responding to the call in phone to check in with victims who are in the community
- Participated in ongoing Outreach activities within the DV program
- Participated in scheduled supervisory sessions with the DVSH Program Manager to provide feedback regarding direct services, program and other issues which may impact the program
- Other duties as assigned
Direct Support Professional (DSP)
Project Re-Direct
09.2015 - 01.2017
- Assisted with information gathering for Personal Outcome Measures and other assessments
- Assisted people with maintaining a clean, safe, and orderly home by following safety and inspection control procedures while educating people about maintaining their homes
- Maintained and expanded skills and knowledge relevant to providing high quality support and services
- Obtained and maintained all required certifications and trainings and applies the information to support people served
- Maintained open communication and cooperative work effort with Lead DSP and other staff to ensure quality and continuity of support to people served
- Assisted with Vision and Core Values while empowering each person to direct their own life choices
- Reported and/or documented routine and unusual events including completing daily logs, accident reports, outcome data sheets, etc
- In a concise, understandable, and legible manner
- Assisted people with spending choices ensured that people exercised their rights and that rights are not restricted without due process, ensured people are treated with dignity and respect
Caregiver
Home Health Aid Center
09.2013 - 06.2015
- Enabled patients to stay in their homes by monitoring and recording patient condition; providing support and personal services; teaching families
- Monitored patients condition by observing physical and mental condition, intake and output, and exercise
- Assisted elderly clients with daily living activities such as bathing, dressing, and grooming.
- Demonstrated techniques that would improve patients use of cane and walker.
- Provided training to family members by teaching them appropriate ways to lift, turn and reposition patient; Advised family on nutrition and meal preparation.
- Provided safe mobility support when transporting clients in public and private spaces.
Child Care Technician
Tiny Tots Day Care
03.2011 - 08.2013
- Introduced babies and toddlers to basic concepts, such as manners, by reading to them and playing with them
- Supervise and monitor the safety of children in their care
- Prepare meals and organize mealtimes and snacks for children
- Help children keep good hygiene
- Change the diapers of infants and toddlers
- Organize activities or implement a curriculum that allow children to learn about the world and explore interests
- Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime
Office Manager
Regency Square Apartments
06.2010 - 02.2011
- Supports company operations by maintaining office systems and supervising staff
- Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions
- Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records
- Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement
- Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments
- Completes operational requirements by scheduling and assigning employees; following up on work results
Store Clerk
Walmart
06.2008 - 06.2009
- Execute clerical functions in retail stores
- Assist and support the retail manager in ensuring the smooth running of the store
- Greet customers courteously and sell merchandise to them
- Prepare, total, and verify billings and collect correct payments from customers
- Verify and reconcile customers' bills with the merchandise they bought
- Maintain, manage, and organize merchandise on the shelves and racks in the store
- Help customers find the item they desire to purchase on the shelves
- Maintain and manage records of merchandise inventories in the store
- Supervise retail clerical functions and activities in the store
- Maintaining the outlook of the store
- This implies cleaning, arranging, and when necessary stocking the shelves
- Reports to the manager when difficulties arises
Skills
- Customer Relations
- Safety plans
- Substance Abuse Counseling
- Risk Assessment Planning
- Behavioral health
- Senior Support Services
- Vital Signs Monitoring
- Client Intake
- Supervising experience
Certification
- CPR/First Aid, 10/01/24 to Present
- Driver's License
- Certified Case Manager
- Counseling Certification
- Certified Property Manager
- CRC
Personal Information
Willing To Relocate: Maryland
Timeline
CNA - Certified Nursing Assistant
Complete Care
07.2024 - Current
Direct Support Staff
Family & Children's Services
02.2021 - Current
Direct Support Professional (DSP)
Project Re-Direct
09.2015 - 01.2017
Caregiver
Home Health Aid Center
09.2013 - 06.2015
Child Care Technician
Tiny Tots Day Care
03.2011 - 08.2013
Office Manager
Regency Square Apartments
06.2010 - 02.2011
Store Clerk
Walmart
06.2008 - 06.2009
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