TRACEY L. HARRIS
Glen Burnie
Summary
Experienced with maintaining and organizing comprehensive records systems. Utilizes meticulous attention to detail and proficiency in records management software to ensure accuracy and accessibility. Knowledge of best practices in data confidentiality and systematic filing.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Records Clerk
Centurion Health
06.2024 - Current
- Assisted with typing, data entry, and answering incoming calls as required.
- Maintained accuracy of records by verifying accuracy of data in records.
- Generated reports from database systems to track records.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Transferred inactive records to storage to free up space and preserve history.
- Provided training to new records clerks to improve knowledge and skills.
Health Information Specialist
CIOX HEALTH
01.2022 - 06.2024
- Company Overview: Health Information Management
- Developed appropriate and accurate written and oral responses to communicate health information to public
- Reviewed recordkeeping procedures for patients and doctors
- Sorted, scanned and indexed documents, developed workflows and processed workflow reports to keep clinical records maintained in accordance with guidelines
- Troubleshot and contacted appropriate areas during system inoperability to reduce downtime
- Health Information Management
ADMINISTRATIVE ASSISTANT
THRIVE BEHAVIORAL HEALTH
07.2018 - 01.2022
- Interact with clients to provide information in response to inquiries about products or services to resolve complaints
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Assist clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointment, or providing support
- Interview clients, review records, conduct assessments, or confer with other professionals to evaluate the mental or physical condition of clients or patients
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filling; collecting and expediting third-party claims
ADMINISTRATIVE ASSISTANT
STATE OF MARYLAND
03.2010 - 07.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Executed record filing system to improve document organization and management
- Scheduled office meetings and client appointments for staff teams
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Handled client correspondence and tracked records to foster office efficiency
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
ADMISSIONS COORDINATOR
HOPE HOUSE TREATMENT CENTER
06.2005 - 09.2009
- Assisted in patient admission process based on federal and state laws
- Confirmed all insurance benefits met standards of admissions as dictated by policy
- Performed document filing, bookkeeping and faxing for busy admissions office
- Oversaw inpatient and outpatient functions
- Completed preliminary paperwork for incoming and outgoing patients
- Contacted prospective clients via email and phone calls
Education
Bachelor's Degree - Business Management
STRAYER UNIVERSITY
Millersville, MD06-2025
Skills
- Ability to connect business strategy to talent implications
- Ability to meet deadlines
- Ability to multi-task
- Strong administrative capability
- Ability to present candidates
- Ability to create and maintain professional relationships
- Decision making skills
- Ability to manage confidential information
- Customer Experience
Certification
Certified Nursing Assistant, It Working Learning Center, 09/2016, Current
Timeline
Records Clerk
Centurion Health
06.2024 - Current
Health Information Specialist
CIOX HEALTH
01.2022 - 06.2024
ADMINISTRATIVE ASSISTANT
THRIVE BEHAVIORAL HEALTH
07.2018 - 01.2022
ADMINISTRATIVE ASSISTANT
STATE OF MARYLAND
03.2010 - 07.2018
ADMISSIONS COORDINATOR
HOPE HOUSE TREATMENT CENTER
06.2005 - 09.2009
Certified Nursing Assistant, It Working Learning Center, 09/2016, Current
Bachelor's Degree - Business Management
STRAYER UNIVERSITY
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