Traci Surgeon
Baltimore
Summary
Dynamic and dependable professional committed to providing excellent customer service and creating memorable dining experiences for guests. Skilled at anticipating customer needs, addressing concerns promptly, and resolving issues with efficiency and care. Maintains a positive attitude and strong focus in fast-paced, high-pressure environments. Dedicated to creating a welcoming atmosphere that promotes guest satisfaction and loyalty.
Overview
6
6
years of professional experience
Work History
Server
Erickson Senior Living
09.2023 - Current
- Serve 100+ residents daily in campus dining facilities
- Provide catering support for campus events
- Train and onboard new team members
- Deliver meals to resident apartments
- Maintain cleanliness and service efficiency
Student Intern
Garrett Heights Elementary/Middle School
10.2022 - 04.2023
- Assisted teachers and students in classrooms.
- Escorted students to lunch
- Assisted with assignments.
- Collaborated with teachers to support classroom instruction
Student Intern
Constellation Energy
10.2021 - 05.2022
- Completed assignments focused on environmental protection and sustainability.
Virtual Employee
Youth Works
06.2020 - 08.2020
- Completed virtual assignments emphasizing teamwork and workplace collaboration.
- Participated in team Zoom meetings.
Education
No Degree - Pre-vet, Journalism broadcasting
McDaniel College
Westminster, MD06-2028
High school diploma - undefined
City Neighbors High School
Baltimore, MD06-2024
undefined
Cristo Rey Jesuit High School
Baltimore, MD08-2022
Skills
- Proficient in Google Suite
- Proficient in Microsoft Office
- Time Management
- Organization
- Problem-Solving
- Multi-Tasking
- Teamwork & Collaboration
- Leadership & Training
- Scheduling
- Coordination
- Multi-Faceted
Awards & Scholarships
- College Bound Foundation Scholarship – Merit-based award supporting college success.
- GAPP Match Grant – Merit-based award recognizing academic achievement.
- MD Rawlings GA Grant – Merit-based state award for academic performance.
- Federal Pell Grant – Need-based federal financial aid award.
Relevant Coursework
- Dean’s List – McDaniel College (Spring, 2025)
- Biology Evolution
- General Chemistry
- Topics in Biology
- Introduction to Psychology
- Principles of Biology
- Biodiversity
- Introduction to sociology
- Introduction to Journalism
- Mental health certified
Timeline
Server
Erickson Senior Living
09.2023 - Current
Student Intern
Garrett Heights Elementary/Middle School
10.2022 - 04.2023
Student Intern
Constellation Energy
10.2021 - 05.2022
Virtual Employee
Youth Works
06.2020 - 08.2020
High school diploma - undefined
City Neighbors High School
undefined
Cristo Rey Jesuit High School
No Degree - Pre-vet, Journalism broadcasting
McDaniel College